Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Panasonic UK Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,086 pārskati

Uzticams klients

Verificēja Feefo

12 months ago

A Great Internet Radio

Purchase on line was easy with the radio arriving in a very timely manner. A follow up email enquired to see if the radio was performing well and if there were issues with the power supply. I had no...

Lasīt vairāk

Christian

Panasonic UK

11 months ago

Hello, Thank you for taking the time to share your positive experience with us. We're delighted to hear that your online purchase was smooth and that the radio arrived promptly. We appreciate your feedback. Panasonic Customer Care UK

MARTIN BURKE

Verificēja Feefo

Poynton

12 months ago

Ko MARTIN BURKE teica par Panasonic UK:

Disappointment

Service is a word that Panasonic know nothing about. I have never known a company to be so unhelpful and distrusting of a customer. In addition they are very reluctant to offer refunds on faulty...

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Nicki

Panasonic UK

11 months ago

Thank you for taking the time to leave your comments Martin. I am sorry to hear that was your experience, it is certainly not the level of service which we aspire to and will review our processes accordingly. i can see that the refund was initiated on the 15th May by your card provider and you should have received the funds within a week of that. I would recommend contacting your card provider if you are still waiting for them to show on your account. Kind regards Nicki ECommerce Manager

Kenna

Verificēja Feefo

West Sussex

12 months ago

Ko Kenna teica par Panasonic UK:

Quality Electrical Products

It all went very smoothly. Easy to order.

Christian

Panasonic UK

11 months ago

Hello Kenna, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Pete

Verificēja Feefo

Wallasey

12 months ago

Ko Pete teica par Panasonic UK:

Excellent

Christian

Panasonic UK

11 months ago

Hi Pete, Thank you for the five-star rating! We're thrilled to hear you had a positive experience. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Uzticams klients

Verificēja Feefo

12 months ago

Panasonic.com

Straight forward order from internet, bought replacement foil for my shaver, found item I needed easily and straightforward payment and delivery options.

Christian

Panasonic UK

11 months ago

Hello, Thank you for taking the time to leave feedback about your recent experience ordering a replacement foil for your shaver on our website. We're glad to hear that you found the process straightforward and convenient. We appreciate you sharing your experience. Kind regards, Panasonic Customer Care UK

Uzticams klients

Verificēja Feefo

12 months ago

Great deals but that where it ends…

Offers are excellent but if you need to cancel your order for any reason then be warned. I cancelled my order via WhatsApp chat , only hours after ordering. Customer service rep even told me that it...

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Nicki

Panasonic UK

11 months ago

Thank you for taking the time to leave your reply. Please accept my apologies for any inconvenience caused, I have provided this feedback to the relevant team. On a more positive note, I can confirm that the order which you placed this morning and then asked to cancel has been cancelled and your account refunded in full. Kind regards Nicki ECommerce Manager

Uzticams klients

Verificēja Feefo

12 months ago

Panasonic have always been my first choice.

Always reliable, although I can't say the same for DHL

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello, Thank you for your five-star review. We're delighted to hear about your positive experience regarding Panasonic products and services. We appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

Douglas Johnson

Verificēja Feefo

12 months ago

Christian

Panasonic UK

11 months ago

Hello Douglas, Thank you for taking the time to leave us a review. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Carol Holden

Verificēja Feefo

12 months ago

Christian

Panasonic UK

11 months ago

Hello Carol, Thank you for taking the time to leave us a five-star review. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Paul Draper

Verificēja Feefo

Salisbury

12 months ago

Ko Paul Draper teica par Panasonic UK:

Excellent radio performance.

The radio was delivered promptly and without hassle. It works well and we are pleased that we bought it. I continue however to find the Panasonic online site difficult to use. It requires...

Lasīt vairāk

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Paul, Thank you for taking the time to share your feedback with us. We're delighted to hear that you're happy with your new radio and that it arrived promptly and without any issues. We understand your frustration with the website navigation. Kind regards, Panasonic Customer Care UK Panasonic UK