Good service and quality items, but they don’t seem to reply to emails, which isn’t very good
OPS TEAM
Online Pound Store
7 months ago
Hi Chris,
Thank you for your feedback.
Unfortunately, we were unable to find any emails from your address. A member of our customer service team has reached out. Please respond at your earliest convenience.
Should you wish to contact us in future, please email info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Absolutely horrendous, my parcel arrived 2 days late and when i tried to call up to get a refund on my 1-2 day express delivery. They ended the phone.
OPS TEAM
Online Pound Store
7 months ago
Hi Kaden, We're sorry to hear that you were unhappy with your experience and that your parcel arrived later than expected. We understand how frustrating delays can be, particularly when express delivery has been selected.
We've reviewed our call logs and haven’t been able to locate any incoming calls relating to this matter. That said, we take feedback like this seriously and have reached out to you directly so we can look into what happened and work towards resolving this for you.
Kind regards,
OPS
The items arrived well packaged and on time. Good products at great prices. Decent delivery times and prices. The delivery company, however, werent the best with their choice of where to leave my box...
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Atsauksmes par produktu
Pirkuma datums: 06/03/2026
0
Dalīties
VF
Veronica Fontaine
Verificēja Feefo
GBR
7 months ago
Ko Veronica Fontaine teica par Online Pound Store:
I'm very happy but l recived 2 orders one order on 11th March. There was a silver wax melt plug in elizey 9.99 p which was broken in its box all side cracked lve been reporting it till Fri 13th sent...
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Atsauksmes par produktu
Pirkuma datums: 06/03/2026
0
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Uzticams klients
Verificēja Feefo
7 months ago
Service wasn't to bad although it took a week to get to me and lot's item's were dear infact dearer then tesco gone up quite a bit
I ordered a few items and I received everything I ordered. The items were well packed and it took only 3 days to arrive. Very good experience.
I think the online poundstore is also great when you...
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Atsauksmes par produktu
Pirkuma datums: 06/03/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
7 months ago
No parcel has arr6
OPS TEAM
Online Pound Store
7 months ago
Hi,
Thank you for your feedback, and we're sorry to hear that your parcel still hasn't arrived.
A member of our customer service team has reached out with an update on your parcel.
In future, if you have any issues or questions, please contact us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.