My parcel was lost in transit so I rang and spoke to a lovely young man called Nial and he sorted it and got me another package sent,so thank you so much,and look forward to shopping with you again
I ordered my goods online because I couldn't get back to the store. I saw online what I needed. I ordered and 2 days later the goods arrived on my doorstep. Excellent customer service and delivery.
Absolutrly amazing service. Easy ordering process, and fast delivery. Very impressed. Will order again. Thank you.
Atsauksmes par produktu
Pirkuma datums: 11/12/2025
0
Dalīties
KC
Keighley Creane
Verificēja Feefo
10 months ago
Ko Keighley Creane teica par Online Pound Store:
Still waiting on delivery
OPS TEAM
Online Pound Store
10 months ago
Hi Keighley,
I'm sorry to hear that you're still waiting for your order.
Someone has contacted you with an immediate resolution regarding this.
Please reply at your earliest convenience.
Kind regards,
OPS
Pirkuma datums: 06/12/2025
0
Dalīties
CJ
caroline johnston
Verificēja Feefo
GBR
10 months ago
Ko caroline johnston teica par Online Pound Store:
I have used the site for a LONG time years & I really have relied on it at times when money is tight as a disabled person who can’t work on benefit I use it sometimes every month to surplus’s my...
For the second time one parcel arrived damaged and items were broken and empty. I am happy with the way the issue was dealt with.
OPS TEAM
Online Pound Store
10 months ago
Hi Jackie,
Thank you for your feedback. While we’re very sorry that your parcel arrived damaged, we’re pleased we were able to resolve the issue quickly for you. Customer satisfaction is important to us, and we appreciate you acknowledging how the matter was handled.
Kind regards,
OPS
Put extra things in my basket to bring my order over the £50 needed for free delivery. Nowhere on the free delivery offer did it say limited to mainland Britain. Charged 6.99 for delivery and 12 days...
Lasīt vairāk
OPS TEAM
Online Pound Store
10 months ago
Hi, Thank you for your feedback. We’re sorry to hear about your frustration. Just to clarify, the free shipping banner on our website does state in large text at the bottom that the offer applies to mainland UK only, and the delivery charge is clearly shown at checkout before payment is taken, so there are no unexpected charges.
Regarding your parcel, a member of our team has already been in touch with you directly to help resolve this as quickly as possible. We always aim to deliver within the stated timeframe and are sorry for the delay you’ve experienced. Kind Regards,
OPS
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Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.