Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,500 pārskati

Mr and Mrs McMillan

Verificēja Feefo

10 years ago

Ko Mr and Mrs McMillan teica par Headwater:

Wonderful way to explore a remote part of Croatia on foot

This was our first experience of using Headwater and indeed one of the few times we have booked our holiday through an agency. All our communication with Headwater was very impressive, from our...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

10 years ago

Walking near Valencia

Fine - fairly basic food and accomodation

Lisa

Headwater

10 years ago

Dear Valued Customer, Thank you for your feedback, we were sorry you did not find the food and accommodation to your expectations. Ordinarily this holiday receives excellent feedback and is one of the most popular in our portfolio. However, we do realise we cannot afford to let our high standards slip and can assure you that our local hoteliers will work hard to ensure they continue to deliver the high quality service and standards our customers have come to expect. We would like to thank you for travelling with Headwater and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Lisa

Uzticams klients

Verificēja Feefo

10 years ago

cycling holiday

The Headwater staff could not be more helpful ------likewise at our destination and throughout the holiday.

Mr A Bauld

Verificēja Feefo

10 years ago

Ko Mr A Bauld teica par Headwater:

A totally relaxing holiday in a beautiful setting

Excellent service from beginning to end! Happy to recommend.

Uzticams klients

Verificēja Feefo

10 years ago

Zuheros spain

Excellent in every way

Mrs C Darwin

Verificēja Feefo

10 years ago

Ko Mrs C Darwin teica par Headwater:

a very good holiday once we got there!

I sent extensive feedback to the company after the holiday about the travel instructions but got no response; friends who went on the holiday the previous year had already made many of the...

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Lisa

Headwater

10 years ago

Dear Mrs Darwin, Thank you for taking the time to complete our Feefo questionnaire, we were sorry to read you did not receive a response to your Headwater feedback. Please let me assure you, we did receive this and have since put actions into place to ensure the driving directions when exiting Madrid airport are clearer. We have also added more detail to the overall driving directions to the Hotel El Milano Real. We would like to thank you for choosing Headwater this year and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Lisa

Uzticams klients

Verificēja Feefo

10 years ago

Immensely Enjoyable Week Cross-Country Skiing in the Leutasch Valley

Headwater were helpful when I contacted them to book and the procedure was straightforward.

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Verificēja Feefo

10 years ago

Lake Garda cycling

We should also mention the excellent service provided by the bicycle company who transported our luggage a day earlier so that we could have an extra night in Lake Garda at the end of the holiday....

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Uzticams klients

Verificēja Feefo

10 years ago

camino de Santiago

Headwater provided a very good service, particularly when BA cancelled our flight at the last minute. Headwater stepped in so we didn't miss any of our holiday.

Uzticams klients

Verificēja Feefo

10 years ago