Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,500 pārskati

Uzticams klients

Verificēja Feefo

10 years ago

Good service re purchase. Clear information provided. Assisted in tailoring holiday to specific requirements. Always responded promptly. Polite staff.

Mr R Prior

Verificēja Feefo

10 years ago

Ko Mr R Prior teica par Headwater:

Another great Finca holiday!

Generally very well-organised. The pickup from the airport took a long time and was a bit chaotic.

Uzticams klients

Verificēja Feefo

10 years ago

Thoroughly enjoyable experience

Everything went like clockwork.

Uzticams klients

Verificēja Feefo

10 years ago

walking in slovenia

Very helpful and knowledgeable.

Uzticams klients

Verificēja Feefo

10 years ago

Excellent hotel, cross country ski-ing, walking and great rep

It was easy to understand the breakdown of the holiday with the expert online brochure and telephone support from the staff at Headwater. I would definitely recommend using them, having done so...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

10 years ago

Cycling the Canal du Midi

The hotel at Carcassonne didn't seem to be aware of the Headwater arrangements (we were the first to do that particular tour) either for payment or for delivery of the bikes. Luggage labels were...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

10 years ago

Hills, towers and wine in Tuscany

We are regular customers with Headwater and have recommended them to a number of our friends. We've always been more than satisfied with their service throughout. They go the extra mile.

Mr D Campion

Verificēja Feefo

10 years ago

Ko Mr D Campion teica par Headwater:

Second class clients

We flew from Heathrow (Lufthansa to Stuttgart, Austrian Airways to Innsbruck). On arrival at Innsbruck it was not clear who was picking us up.Eventually found the right person who said he was waiting...

Lasīt vairāk

Lisa

Headwater

10 years ago

Dear Mr Campion, Thank you for taking the time to complete our Feefo questionnaire, we would like to assure you that all of the feedback we receive is valued and used to improve and develop our holidays for the future and is well received. We were sorry to read of the poor service you encountered on arrival at Innsbruck airport. We have highlighted your feedback to our local agent; they will ensure the arrival procedure runs smoother for future customers. We have also asked that transfer pick up times are not changed without prior consent with all of the customers involved, we are sorry this change added to your journey home. However, despite these issues it was lovely to see you had an enjoyable holiday overall. We would like to thank you for your continued loyalty and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Lisa

Uzticams klients

Verificēja Feefo

10 years ago

Great get-away from November rain

Headwater is an excellent company that we have used previously.they provide a very good service . Pre-booking enquires were dealt with efficiently and courteuosly and all the documentation, arrived...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

10 years ago