Product itself was lovely & my friend was really happy with her birthday present. Unfortunately I paid (over the odds) for next day delivery, and the courier company let them down, so the present...
Very pleased with the service. Packaging first class they give you everything you need to make a perfect gift package. Unfortunately the delivery people just left parcel on my doorstep without even...
The pendant arrived very quickly and was beautifully packaged. It was a great price in the outlet. I was so pleased I ordered another two items but as they haven't arrived yet I can't comment on them.
Incorrect Item sent, ordered a gold necklace and was sent a silver one. This should have been for a present for my daughter. Not only did I have the hassle of returning it, but also up to 2 weeks for...
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Kirsty
Hot Diamonds
4 years ago
Good Afternoon,
Thank you for your review. I am so sorry to hear about the disappointment with your pendant. We try and process refunds as quickly as possible but during extremely busy times this can take a little longer. A member of the customer services team will be in contact shortly as we would really like to make this right for you. Sincere apologies again for the inconvenience caused. Kind Regards, Kirsty
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.