I think the 40% off sale was just a gimmick. Poor quality jewellery, I've seen better on the market.
Kirsty
Hot Diamonds
4 years ago
Good Afternoon,
Thank you for your feedback. We are sorry our jewellery didn’t meet your expectations. You are more than welcome to return your order for free, following the instructions on your delivery note, for a full refund. Kind Regards, Kirsty
I ordered a bracelet, it came very quickly. I have to say that the packaging fir such a tiny thing is ridiculous. It came in a plastic bag, in a hard padded box which was in a cardboard sleeve. That...
The earrings I bought looked much bigger on the pictures,,they were very small when they arrived!
Kirsty
Hot Diamonds
4 years ago
Good Morning,
Thank you for your feedback. I am really sorry that these earrings are smaller than you expected. We do try to include both still life and model images to best reflect our jewellery and include actual dimensions on the website to help customers get the most accurate information before purchasing. A member of the customer services team will be in contact shortly to follow up. Kind Regards, Kirsty
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.