Good afternoon,
Thank you for taking the time to leave your review. I am truly sorry the parcel arrived damaged and the disappointment this has caused. I understand this must have been very frustrating. Unfortunately, it looks like we have not received any communication from you advising of the damage. We will investigate this but in the meantime we will send another pair to you as soon as possible making sure the earrings are packed securely. A member of our customer service team will be in touch with you to organise this.
Please accept our apologies for the disappointment and inconvenience caused.
With kind regards
Agnes
Delivery was punctual and communication from order to receiving the necklace was amazing. The packaging is first class, so if you’re buying a gift do t need to wrap.
Ordering online was quick and straightforward. The website was easy to use, my order arrived promptly, and the earrings were exactly as described. Although I didn't need to contact customer service,...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.