Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Celebrity Cruises Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 9,399 pārskati

LINDA HUSBAND

Verificēja Feefo

10 days ago

Ko LINDA HUSBAND teica par Celebrity Cruises:

An excellent cruise and destination.

Excellent service from staff. Good food. Friendly staff. Good entertainment.

Celebrity Cruises

9 days ago

Thank you for your kind feedback, Linda. We’re pleased to know you enjoyed the service onboard and had a positive experience. We look forward to welcoming you again in the near future.

Uzticams klients

Verificēja Feefo

10 days ago

A truly personal service

Having emailed enquiring about the itinerary of the cruise we were interested in, we received a detailed breakdown of the cruise and projected itemised invoice of charges. Having indicated our...

Lasīt vairāk

Celebrity Cruises

9 days ago

Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the personalised service and that our team could assist you every step of the way. We look forward to welcoming you onboard!

TREVOR STEELES

Verificēja Feefo

10 days ago

Celebrity Cruises

9 days ago

Thank you for taking the time to rate our service, Trevor.

Uzticams klients

Verificēja Feefo

10 days ago

Good service.

Ian was very thorough, and answered all our queries. We go in 3 weeks time, and everything has been sorted out. all ready to go.

Celebrity Cruises

9 days ago

Thank you for your feedback! We're glad to hear Ian was able to answer all your questions and help you get ready for your upcoming cruise. We can’t wait to welcome you onboard!

DAVID PENFOLD

Verificēja Feefo

GBR

10 days ago

Ko DAVID PENFOLD teica par Celebrity Cruises:

We had very good and helpful service from Hannah Trusty the booking agent

Celebrity Cruises

9 days ago

Thank you for sharing your feedback, David. We’re pleased to hear that Hannah provided helpful assistance with your booking. We look forward to having you join us onboard.

VINCENT CONNOLLY

Verificēja Feefo

GBR

11 days ago

Ko VINCENT CONNOLLY teica par Celebrity Cruises:

Great Customer Service

The customer service so far has been exemplary. Every one of your colleagues whom we have dealt with so far have been very friendly but also remained very professional. Credit to the company.

Celebrity Cruises

10 days ago

Thank you for your kind feedback, Vincent. We’re delighted to hear that our team provided friendly and professional service—your recognition is truly appreciated and will be shared with the team.

LYNN MCGRATH

Verificēja Feefo

GBR

12 days ago

Ko LYNN MCGRATH teica par Celebrity Cruises:

Celebrity, the best!

Celebrity are the best at customer service, they go above and beyond to make your holiday special.

Celebrity Cruises

10 days ago

Thank you for your lovely feedback, Lynn. We hope to welcome you back onboard again soon!

Uzticams klients

Verificēja Feefo

12 days ago

Excellent plus

Excellent in every sense of the word, absolutely perfect. The ship itself was superb like nothing we have experienced before.

Celebrity Cruises

10 days ago

Thank you for your feedback and for taking the time to share your experience onboard. We are delighted to hear that you had a positive experience and look forward to welcoming you onboard again in the near future.

MARTIN JAMES

Verificēja Feefo

GBR

13 days ago

Ko MARTIN JAMES teica par Celebrity Cruises:

Simple booking procedure.

Very informative friendly assistance from Michelle Heathcote.

Celebrity Cruises

10 days ago

Thank you so much for your feedback, Martin. We are happy to hear that Michelle was informative and friendly, whilst booking your cruise. We look forward to welcoming you onboard!

EDITH ANNE HORROCKS

Verificēja Feefo

14 days ago

Celebrity Cruises

10 days ago

Thank you for taking the time to rate our service, Edith.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Celebrity Cruises pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?