Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Celebrity Cruises Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 9,394 pārskati

DAVID NORMAN

Verificēja Feefo

GBR

2 days ago

Ko DAVID NORMAN teica par Celebrity Cruises:

Call

Can't pay trying to book ncall me

Celebrity Cruises

1 day ago

Thank you for your feedback, David. We’re sorry to hear you’re experiencing difficulty submitting payment for your cruise booking. A member of our Customer Service team will be in touch shortly to assist you and help get your booking confirmed. We appreciate your patience and understanding.

Uzticams klients

Verificēja Feefo

2 days ago

An excellent service and Cruise Concierge.

I always use Celebrity Cruise Services when booking our cruises. My Cruise Concierge, Michelle, is very knowledgeable and professional. I know that when I speak to her, she knows our preferences for...

Lasīt vairāk

Celebrity Cruises

1 day ago

Thank you so much for your kind words and for your continued trust in Celebrity Cruise Services. We’re delighted to hear that Michelle has provided such knowledgeable and personalised support. Your loyalty means a great deal to us, and we look forward to helping you plan many more wonderful cruises ahead!

AMANDA BAKER

Verificēja Feefo

GBR

2 days ago

Ko AMANDA BAKER teica par Celebrity Cruises:

Great service

Booking was exceptionally easy, the agent was friendly, knowledgeable and efficient, overall great experience.

Celebrity Cruises

2 days ago

Thank you for your feedback, Amanda. We’re delighted to hear that you found it easy to book your cruise and that the agent you spoke with was friendly and knowledgeable. We look forward to welcoming you onboard and hope you have an amazing time on our ship!

Uzticams klients

Verificēja Feefo

3 days ago

Easy booking

I did it online. For a 77 year old it was straight forward.

Celebrity Cruises

2 days ago

Thank you so much for your feedback. We’re delighted to hear that you found the online booking process easy. We look forward to welcoming you onboard!

JANET FOTHERINGHAM

Verificēja Feefo

3 days ago

Ko JANET FOTHERINGHAM teica par Celebrity Cruises:

Reservation completed with no hassle

Always efficient and helpful

Celebrity Cruises

2 days ago

Thank you for your feedback, Janet. We look forward to welcoming you back onboard with us!

Uzticams klients

Verificēja Feefo

4 days ago

Great service, eager to help

Very friendly, knowledgeable and willing to help. She gave me a discount because I’m a loyal customer and sorted out our dining time because my partner has a medical problem.

Celebrity Cruises

3 days ago

Thank you for your wonderful feedback! We’re so pleased to hear about the friendly and helpful service you received. It’s great to know our team could assist with your needs and make your experience even better—we truly appreciate your loyalty!

KAREN WARD

Verificēja Feefo

GBR

5 days ago

Ko KAREN WARD teica par Celebrity Cruises:

Positive professional service

Very professional, smooth experience

Celebrity Cruises

3 days ago

Thank you for your feedback, Karen! We’re delighted to hear you had such a smooth and professional experience. Your kind comments mean a lot, and we look forward to assisting you again soon!

ALAN PHILLIPS

Verificēja Feefo

6 days ago

Ko ALAN PHILLIPS teica par Celebrity Cruises:

Easy, easy, easy.

The website was so easy to navigate. Getting exactly what I was looking for. Really simple to book excursions and reasonably priced. Over all very good, I'm very happy.

Celebrity Cruises

3 days ago

Thank you for your lovely feedback, Alan! We're so pleased to hear that you found the website easy to use and the booking process simple and great value. It’s wonderful to know you had such a positive experience—we look forward to helping you again soon!

PHOEBE TWIGG

Verificēja Feefo

GBR

6 days ago

Ko PHOEBE TWIGG teica par Celebrity Cruises:

Excellent customer service

Great customer service from Carl who knew exactly what I needed and was very helpful with the booking. Wish all customer services were this efficient

Celebrity Cruises

3 days ago

Thank you for your wonderful feedback, Phoebe! We’re delighted to hear Karl provided such efficient and helpful service—your kind words will mean a lot to him. We look forward to assisting you again soon!

Uzticams klients

Verificēja Feefo

6 days ago

Celebrity Cruises

3 days ago

Thank you for taking the time to rate our service.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

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Celebrity Cruises pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?