Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Celebrity Cruises Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 9,399 pārskati

MARTIN JAMES

Verificēja Feefo

GBR

13 days ago

Ko MARTIN JAMES teica par Celebrity Cruises:

Simple booking procedure.

Very informative friendly assistance from Michelle Heathcote.

Celebrity Cruises

10 days ago

Thank you so much for your feedback, Martin. We are happy to hear that Michelle was informative and friendly, whilst booking your cruise. We look forward to welcoming you onboard!

EDITH ANNE HORROCKS

Verificēja Feefo

14 days ago

Celebrity Cruises

10 days ago

Thank you for taking the time to rate our service, Edith.

NEIL CHAPMAN

Verificēja Feefo

GBR

14 days ago

Ko NEIL CHAPMAN teica par Celebrity Cruises:

Top Drawer

Like everything you do-top drawer.Easy booking process and looking at the suite and amenities included-great value

Celebrity Cruises

10 days ago

Thank you so much for your feedback, Neil.

Uzticams klients

Verificēja Feefo

14 days ago

2027 Reservation Confirmation

First class, the reservations gentleman (unfortunately I did not write his name down) I the pleasure of speaking to was very helpful and he completed everything so efficiently.

Celebrity Cruises

14 days ago

Thank you for your kind feedback. We’re delighted to hear that our reservations team provided such efficient and helpful service during your booking experience. We truly appreciate you taking the time to share your comments and look forward to welcoming you onboard in the future.

CLIFF WALKER

Verificēja Feefo

GBR

15 days ago

Ko CLIFF WALKER teica par Celebrity Cruises:

Celebrity Customer Services

The Customer service assistant ( Emma Ash ) was great and a credit to Celebrity Cruises . She was patient and kind and very professional. She put me at ease with the booking - as it was my first...

Lasīt vairāk

Celebrity Cruises

14 days ago

Thank you for your kind feedback, Cliff. We’re delighted to hear that Emma provided such professional, patient, and helpful service, especially for your first booking with us. We truly appreciate your comments and look forward to welcoming you onboard soon.

Uzticams klients

Verificēja Feefo

15 days ago

Cruise May 2026

The staff were brilliant and nothing was too much trouble.

Celebrity Cruises

14 days ago

Thank you so much for your feedback. We’re delighted to hear that you enjoyed your recent cruise, and we look forward to welcoming you back onboard again in the future.

Uzticams klients

Verificēja Feefo

15 days ago

Thought Emma who we booked our cruise with was very good and helpfull

Celebrity Cruises

14 days ago

Thank you so much for your feedback. We’re delighted to hear that you found our team member, Emma, helpful and that she was able to assist with booking your cruise. We look forward to welcoming you onboard soon!

Uzticams klients

Verificēja Feefo

15 days ago

Same as the title, crashing website, differing pages

The website on the mobile is very very poor

Celebrity Cruises

14 days ago

Thank you for your feedback, and we’re very sorry to hear about the issues you experienced with our website. This is certainly not the standard we aim to provide, and we understand how frustrating this must have been. Your comments have been shared with our team for review, as we are continuously working to improve our digital experience. Should you need any further assistance, please contact us on 0344 493 2043 or email customerserviceuk@celebritycruises.com. Thank you once again for bringing this to our attention.

JOHN GILBERT

Verificēja Feefo

15 days ago

Celebrity Cruises

14 days ago

Thank you for taking the time to rate our service, John.

AARON DART

Verificēja Feefo

GBR

15 days ago

Ko AARON DART teica par Celebrity Cruises:

The ultimate in an upscale experience

Our first ever experience cruising and Celebrity did not disappoint. We sailed to the Norwegian Fjords on board the Apex cruise liner and treated ourselves booking Retreat class. Wow, the suite was...

Lasīt vairāk

Celebrity Cruises

14 days ago

Thank you for sharing such a wonderful review of your recent cruise experience with us, Aaron. We’re delighted to hear your first sailing—especially in The Retreat—was so enjoyable and that our team made you feel truly valued throughout your journey. It’s fantastic to know you enjoyed the dining, entertainment, and service across the ship. We also appreciate your feedback regarding seating in Eden, as it helps us continue to improve. We’re thrilled you’ve already chosen to sail with us again to Alaska next year, and we can’t wait to welcome you back on board for another memorable holiday.