Their customer service has always been brilliant. I've never had any issues with them and I've done a few claims.
Francesca
Muddy Paws
9 years ago
Dear Claire, thank you very much for leaving a review of VetsMediCover we really appreciate your feedback. If you need anything, please do get in touch on admin@vetsmedicover.co.uk. Many thanks, Team VMC
0
Bendrinti
SM
Steve McCarthy
Patvirtinta „Feefo“
9 years ago
Ką Steve McCarthy sakė apie Muddy Paws:
My dog dies so you send me a review request.
I have cancelled my policy because my dog has just died and you send me a review request. Could you get any more insensitive.
I only stayed with this company because of an illness that would be...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Dear Mr McCarthy,
I won't annoy you with a call, I'm so sorry that we have emailed you after Bingo's death.
Our thoughts are with you at this sad time.
Best regards,
Francesca
0
Bendrinti
BW
Beverly Worlock
Patvirtinta „Feefo“
Leighton Buzzard
9 years ago
Ką Beverly Worlock sakė apie Muddy Paws:
Good Professional Service
I have been a customer for the last couple of years as felt their monthly fees for my 6 year Goldie were reasonable. The real proof of the service is when you need to make a claim, which I did this...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Dear Beverly,
Thank you very much for taking the time to write this fair appraisal of VetsMediCover. Are you following us on social media? We share some useful and interesting articles; https://www.facebook.com/vetsmedicover/
Thanks again fro your review!
All the very best,
Team VMC
0
Bendrinti
SW
Sandra Wetton
Patvirtinta „Feefo“
9 years ago
Ką Sandra Wetton sakė apie Muddy Paws:
Excellent service.
Excellent communications. Prompt pay out of fees. No issues.
Francesca
Muddy Paws
9 years ago
Dear Sandra,
Thank you so much for your review of VetsMediCover. I really appreciate your feedback! Please do get in touch if you need anything else on admin@vetsmedicover.co.uk and do follow our social media links here:
I originally took out the insurance when everyone paid the same premium and...
I originally took out the insurance when everyone paid the same premium and found it quite reasonable. But this year it went up by nearly half again , so it's quite expensive! Although the very few...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Dear Mr Webster,
Thank you very much for your feedback. Do call us to discuss your renewal when the time comes.
All the very best,
Team VetsMediCover
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
They have always dealt with my enquiries quickly and paid my vets on direct...
They have always dealt with my enquiries quickly and paid my vets on direct claims very promptly
Only policy to cover what is considered "pre-existing medical condition"
Only cover that I could find that will cover what is considered " pre-existing medical condition" ... even if there has never been any treatment saught or given and the condition was discovered by...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Thank you very much for taking the time to leave us a review!
Many thanks,
Team VetsMediCover
0
Bendrinti
HC
Hazel Coley
Patvirtinta „Feefo“
stoke on trent
9 years ago
Ką Hazel Coley sakė apie Muddy Paws:
Excellent service by VetsMediCover
very helpful and simple to renew my cover for Lullaby. Thank You.
Francesca
Muddy Paws
9 years ago
Dear Hazel,
Thank you so much for leaving your review of VetsMediCover. I hope both you and Lullaby are very well. If you need anything then you know where to find us!
All the very best,
Francesca
0
Bendrinti
BJ
Brett Jones
Patvirtinta „Feefo“
9 years ago
Ką Brett Jones sakė apie Muddy Paws:
Good service by VetsMediCover
Have had to use the service
Francesca
Muddy Paws
9 years ago
Dear Brett,
Thank you very much for taking the time to leave a review of VetsMediCover, all the very best.
Francesca and Team VMC
0
Bendrinti
CB
Chris Butler
Patvirtinta „Feefo“
9 years ago
Ką Chris Butler sakė apie Muddy Paws:
unable to comment as we have only purchased the policy and not had the oppo...
unable to comment as we have only purchased the policy and not had the opportunity to use it.
Brgds
Francesca
Muddy Paws
9 years ago
Dear Chris,
We would love to have a better rating with you! Have you had to use the policy yet? If you do need anything please do email us on admin@vetsmedicover.co.uk and please sign up to the blog for some interesting information on VetsMediCover http://blog.vetsmedicover.co.uk/!
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