An easy to use a webpage with an easy application process.
Dave Tooth
Muddy Paws
9 years ago
Thank you for your Review. We are here for you and your pet Chester anytime. Team VMC
0
Bendrinti
CW
Cynthia Wood
Patvirtinta „Feefo“
9 years ago
Ką Cynthia Wood sakė apie Muddy Paws:
I haven't been with them long so I don't know
Dave Tooth
Muddy Paws
9 years ago
Thank you for your Review if you have any problems just call us. Team VMC
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Off to a Good Start...
Not cheap but they seem to get, overall, fairly good reviews for their claims handling and customer service, so I'm giving them a try. Their new policy set up emails and policy confirmation docs...
Skaityti daugiau
Dave Tooth
Muddy Paws
9 years ago
Thank you we appreciate your feedback. If you need help at any time just call. Team VMC
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Not a competitive price given and no explanation over the reason for the hike in price.
Francesca
Muddy Paws
9 years ago
Dear Sir,
I've tried to reach you and discuss this, so sorry to hear you're disappointed in the price increase. It's because of the big claim you had in January. I hope your premium goes down in the future! If you need anything, do get in touch at admin@vetsmedicover.co.uk.
All the very best, Francesca
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Very good, customer service excellent and paid up promptly
Francesca
Muddy Paws
9 years ago
Thank you for your Review of VetsMediCover, we really appreciate your feedback! If you need anything else please to email us on admin@vetsmedicover.co.uk.
Thanks very much for leaving your review of VetsMediCover.
All the best,
Francesca
0
Bendrinti
KJ
Kimberley Joy
Patvirtinta „Feefo“
9 years ago
Ką Kimberley Joy sakė apie Muddy Paws:
Can't recommend this company
Lack of communication and slow in paying claims.
Francesca
Muddy Paws
9 years ago
Dear Mrs Joy,
I'm really sorry to hear this, I've tried to call a couple of times to discuss your claim and why there was a delay in paying and I do hope to speak to you soon.
All the best,
Francesca
0
Bendrinti
AS
Andrea Snadden
Patvirtinta „Feefo“
9 years ago
Ką Andrea Snadden sakė apie Muddy Paws:
Great service and would highly recommend to all
Our dog has cancer and she is having chemo, the customer service team were fantastic as I phoned many times checking that we still had enough funds. They were always polite and understanding. We have...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Fantastic to read this! Thank you for taking the time to leave a review. If you need anything else, you know where to find us. All the very best, Team VetsMediCover
Francesca
Muddy Paws
9 years ago
and do let us know how your pet gets on with treatment. Many thanks for your feedback,
Francesca
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
I'm more than happy with your service
I'm happy your service. I've only claimed once , was happy with your the way you handled my claim.
Francesca
Muddy Paws
9 years ago
Delighted to read this. If you require anything else, please do let us know.
All the very best,
The VetsMediCover Team
0
Bendrinti
AN
Anna
Patvirtinta „Feefo“
Bedford
9 years ago
Ką Anna sakė apie Muddy Paws:
Awful and Extortionate
You take advantage of your loyal customers who have been with you for years with more than one policy. Your approach my renewal with you this year was appalling!!
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