I have asked repeatedly for documentation replaying to my policy. I have had nothing bad. To be honest, I am considering cancelling my direct debit payment just to prompt action from VetsMediCover.
Admin
Muddy Paws
5 years ago
I am so sorry you have not received your Policy Documents. They have been emailed to you on 2 separate occasions. We have left you a voicemail to contact us on 0121 308 8685, kind regards VetsMediCover
Patikimas klientas
5 years ago
Hotmail seems to have been the issue rather than VetMediCover - all resolved now thank you
1
Bendrinti
IF
Ian Finlayson
Patvirtinta „Feefo“
Glasgow
5 years ago
Ką Ian Finlayson sakė apie Muddy Paws:
Very happy with VetsMediCover service.
I have used this service a few times for claims and found the staff very helpful and friendly whilst freely giving guidance regarding claims procedure. I was also kept informed about the progress of...
Skaityti daugiau
Admin
Muddy Paws
5 years ago
Thank you for our 5* review and for your kind words. It is always very good to hear our Team are friendly and helpful. It is especially pleasing to hear that you were kept fully updated on the progression of your Claim as this can be a stressful time for Pet owners. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
0
Bendrinti
PB
Paula Brinded
Patvirtinta „Feefo“
5 years ago
Ką Paula Brinded sakė apie Muddy Paws:
All done online not spoken to anyone
Admin
Muddy Paws
5 years ago
Thank you for our review. We do hope you do not need to contact us anytime soon as this means your Pet is fit and well. Please do not hesitate to contact our Admin Team on 0121 308 8685 if we can be of any assistance in future, kind regards VetsMediCover
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Wonderful staff members
Very helpful staff with lots of useful information and advice
Admin
Muddy Paws
5 years ago
Thank you for our 5* review and for your very kind words. We do like to hear our Team are helpful and knowledgeable. Please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
0
Bendrinti
SC
Spencer Coppard
Patvirtinta „Feefo“
5 years ago
Ką Spencer Coppard sakė apie Muddy Paws:
Efficient service and quick response
Quick response and I have been kept fully informed of developments as they occur.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is very good to hear that you have received swift responses and have been kept fully informed. Please do not hesitate to contact our Admin Team on 0121 308 8685 or our Claims Team on 0330 134 8112 if we can be of any further assistance, kind regards VetsMediCover
0
Bendrinti
RS
Rob Sparrowe
Patvirtinta „Feefo“
5 years ago
Ką Rob Sparrowe sakė apie Muddy Paws:
Great Customer Service
Very happy with the level of customer service received and follow up email responses from Abi
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is always good to hear that our Policy Holders are happy with our Customer Service and that any queries are dealt with promptly. Please do not hesitate to contact us in future and Abi will be more than happy to assist you, kind regards VetsMediCover
0
Bendrinti
CW
Cynthia Wood
Patvirtinta „Feefo“
5 years ago
Ką Cynthia Wood sakė apie Muddy Paws:
Excellent
Excellent service I have had no problem with my claims and perlite on the phone and helpful
Admin
Muddy Paws
5 years ago
Thank you for our 5* review and for your kind words. We are happy to hear that Claims have been settled and hope your pet has made a speedy recovery. Please do not hesitate to contact the Admin Team on 0121 308 8685 if we can be of any further assistance, kind regards VetsMediCover
0
Bendrinti
JB
John Beadle
Patvirtinta „Feefo“
5 years ago
Ką John Beadle sakė apie Muddy Paws:
Very pleased
Have always been very pleased with this company. Have had to make several claims all paid without problem.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is always good to hear that you are happy with our service and that any Claims have been settled, we hope your Pet has made a speedy recovery. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Very happy customer
Excellent service as always thankyou always someone available to help out if needed a 1st class service
Admin
Muddy Paws
5 years ago
Thank you for our 5* review and your very kind words. It is always lovely to hear we offer a First Class service and are available to assist where necessary. We do hope you do not need us in the near future but if we can be of any assistance at all please contact the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Bendrinti
AM
Arabella McCarthy
Patvirtinta „Feefo“
5 years ago
Ką Arabella McCarthy sakė apie Muddy Paws:
Highly recommend
Quick and responsive. Highly recommend
Sarah Bascombe
Muddy Paws
5 years ago
Dear Mrs McCarthy
Thank you for your 5* review regarding your pet insurance policy. It is extremely pleasing to receive such feedback from our customers. The VetsMediCover team work hard to try and maintain our high level of customer service and I hope we will continue this for you during future policy periods.
Please remember that any of the team will be happy to assist you if you should ever require our services.
Kind regards
VetsMediCover
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
