I thought the overall service was excellent the only comment I have is that I was initially given a higher quote and only when I queried the premium I was offered another insurer at a lower premium.
PolicyBee
PolicyBee
10 years ago
Hello. Thanks for letting us know how things went.
Sorry for any pricing confusion. In simple terms, what you do determines how much you pay: higher risk = higher premium; lower risk = lower premium. It also determines which of our insurers quotes.
In your case, the first quote we did was specifically to cover accountancy work. As you and Mark talked more about what you do, however, it became clear you actually needed cover for business consultancy work instead. Changing your occupation to reflect that brought in a different insurer and a lower price. It doesn't always work out like that, though, so I guess you're one of the lucky ones!
Hope that helps.
Thanks again and if you have any more questions, please feel free to drop me a line.
Kerri-Ann Hockley
Head of Customer Service
kerriann.hockley@policybee.co.uk
Makes a change to ring up a company and you are not dealing with someone who is working from a script and a business that is customer focused and not acting like they are doing you a favour.
Pirkimo data: 11/11/2015
0
Bendrinti
Patikimas klientas
10 years ago
The lady who dealt with me, Kerriann I think, was really helpful, polite and professional
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.