Thank you for taking the time to leave your review.
We are sorry to hear that your order did not fully meet your expectations and apologise for any disappointment caused. Kindest regards, Naomi, Dobies Customer Care.
Patikimas klientas
15 days ago
Will contact Dobies direct if any further issues arise
Cristina
Dobies
8 days ago
Perfect, thank you.
Richard
Customer Care
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
25 days ago
The first batch hasn't germinated and Dobies have kindly re-sent.
Very good.
Cristina
Dobies
8 days ago
Thank you for your review. We’re sorry to hear that the first batch did not germinate, but we’re pleased our Customer Care team was able to promptly arrange a replacement for you. We hope the new batch performs well.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
BE
Belinda Earle
Patvirtinta „Feefo“
16 days ago
Ką Belinda Earle sakė apie Dobies:
Delivered on a hot bank holiday - plants in a poor condition.
Naomi
Dobies
15 days ago
Thank you for your service review and for taking the time to share your feedback.
We are sorry to hear that your plants arrived in a poor condition, which is likely due to the recent hot weather conditions during transit. We fully appreciate how disappointing this must have been, and we understand your concern.
Your feedback is very valuable to us and helps us to continually improve both our packing methods and delivery processes, particularly during periods of extreme weather.
We would like to thank you again for bringing this to our attention and for your continued support. Kindest regards, Naomi, Dobies Customer Care.
0
Bendrinti
GL
Glenn
Patvirtinta „Feefo“
GBR
16 days ago
Ką Glenn sakė apie Dobies:
Strtawbs and basket plants
Bare root strawberries arrived quickly, the Calibrachoa later as was indicated. However better notice needed because I received the basket plants before i'd had notice they were out for delivery
Heather
Dobies
11 days ago
Thank you for your feedback. We're pleased to hear that your bare root strawberries arrived quickly and that the Calibrachoa arrived as expected. We appreciate your comments regarding the delivery notifications and apologise that the basket plants arrived before you received notice that they were out for delivery. Your feedback has been noted and will help us improve our service.
Heather
Dobies Customer Services
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
16 days ago
Excellent
Cristina
Dobies
8 days ago
Thank you for your review. We’re delighted to hear that you received excellent service.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
16 days ago
I won't use again
I have used in previous years with no problem. This year ordered took too long to arrive.
Naomi
Dobies
15 days ago
Thank you for taking the time to share your feedback.
We're delighted to hear that you have used our products successfully in previous years, but we're sorry that your recent order took longer to arrive than expected. We appreciate how disappointing delays can be, particularly when timing is important for gardening activities.
We are grateful for your continued custom and for bringing this to our attention. Your comments have been noted and will be shared with the relevant team as we continually work to improve our service.
We hope that despite the delay, you are pleased with your order. Thank you again for your valued feedback and continued support. Kindest regards, Naomi, Dobies Customer Care.
0
Bendrinti
DM
Doreen McDougal
Patvirtinta „Feefo“
GBR
16 days ago
Ką Doreen McDougal sakė apie Dobies:
Iris
Great delivery well packed
Cristina
Dobies
8 days ago
Thank you for your review. We’re pleased to hear your order was delivered quickly and arrived well packed.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
16 days ago
Good service & products
Good service
Great company to deal with
Thanku
Cristina
Dobies
8 days ago
Thank you for your kind review. We’re pleased to hear you’re happy with our service and products, and it’s great to know you find us a good company to deal with.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
SJ
Scott Johnston
Patvirtinta „Feefo“
16 days ago
Ką Scott Johnston sakė apie Dobies:
Amazing very fast delivery
Cristina
Dobies
8 days ago
Thank you for your review. We're delighted to hear that you were pleased with the fast delivery. We appreciate your feedback and support.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
16 days ago
Strong plants
Can’t fault it
Cristina
Dobies
8 days ago
Thank you for your review. We're delighted to hear that you found the plants to be strong and that you were so pleased with your purchase.
Kind regards,
Richard
Customer Care Team
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.