Thank you for your kind words. We are delighted to hear that you are very pleased with our service. Your satisfaction means a lot to us, and we look forward to serving you again.
Heather
Dobies Customer Services
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 days ago
Highly recommend
Excellent communication from start to finish.excellant plants and great prices.
Cristina
Dobies
6 days ago
Thank you for your review. We’re delighted to hear you were pleased with the excellent communication, quality of the plants, and value for money, and we really appreciate your recommendation.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
DL
David Leeson
Patvirtinta „Feefo“
13 days ago
Ką David Leeson sakė apie Dobies:
Quality Plants
Products easy to order, always delivered as per schedule, always pleased ewith products.
Cristina
Dobies
6 days ago
Thank you for your kind review. We are delighted to hear that you are pleased with the quality of our plants and that you find the ordering process straightforward. It is also great to know that your orders are consistently delivered as scheduled.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
RF
RUTH FAUCHER
Patvirtinta „Feefo“
GBR
13 days ago
Ką RUTH FAUCHER sakė apie Dobies:
Excellent, first class customer service!
Excellent, first class! Queries sorted out promptly.
Cristina
Dobies
6 days ago
Thank you for your kind review. We’re delighted to hear you experienced excellent, first class customer service and that your queries were sorted out promptly. We really appreciate your feedback.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 days ago
Very disappointed
Naomi
Dobies
13 days ago
Thank you for taking the time to leave your review.
We are sorry to hear that your order did not fully meet your expectations and apologise for any disappointment caused. Kindest regards, Naomi, Dobies Customer Care.
Patikimas klientas
13 days ago
Will contact Dobies direct if any further issues arise
Cristina
Dobies
6 days ago
Perfect, thank you.
Richard
Customer Care
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
23 days ago
The first batch hasn't germinated and Dobies have kindly re-sent.
Very good.
Cristina
Dobies
6 days ago
Thank you for your review. We’re sorry to hear that the first batch did not germinate, but we’re pleased our Customer Care team was able to promptly arrange a replacement for you. We hope the new batch performs well.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
BE
Belinda Earle
Patvirtinta „Feefo“
14 days ago
Ką Belinda Earle sakė apie Dobies:
Delivered on a hot bank holiday - plants in a poor condition.
Naomi
Dobies
13 days ago
Thank you for your service review and for taking the time to share your feedback.
We are sorry to hear that your plants arrived in a poor condition, which is likely due to the recent hot weather conditions during transit. We fully appreciate how disappointing this must have been, and we understand your concern.
Your feedback is very valuable to us and helps us to continually improve both our packing methods and delivery processes, particularly during periods of extreme weather.
We would like to thank you again for bringing this to our attention and for your continued support. Kindest regards, Naomi, Dobies Customer Care.
0
Bendrinti
GL
Glenn
Patvirtinta „Feefo“
GBR
14 days ago
Ką Glenn sakė apie Dobies:
Strtawbs and basket plants
Bare root strawberries arrived quickly, the Calibrachoa later as was indicated. However better notice needed because I received the basket plants before i'd had notice they were out for delivery
Heather
Dobies
9 days ago
Thank you for your feedback. We're pleased to hear that your bare root strawberries arrived quickly and that the Calibrachoa arrived as expected. We appreciate your comments regarding the delivery notifications and apologise that the basket plants arrived before you received notice that they were out for delivery. Your feedback has been noted and will help us improve our service.
Heather
Dobies Customer Services
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 days ago
Excellent
Cristina
Dobies
6 days ago
Thank you for your review. We’re delighted to hear that you received excellent service.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 days ago
I won't use again
I have used in previous years with no problem. This year ordered took too long to arrive.
Naomi
Dobies
13 days ago
Thank you for taking the time to share your feedback.
We're delighted to hear that you have used our products successfully in previous years, but we're sorry that your recent order took longer to arrive than expected. We appreciate how disappointing delays can be, particularly when timing is important for gardening activities.
We are grateful for your continued custom and for bringing this to our attention. Your comments have been noted and will be shared with the relevant team as we continually work to improve our service.
We hope that despite the delay, you are pleased with your order. Thank you again for your valued feedback and continued support. Kindest regards, Naomi, Dobies Customer Care.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.