Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Dobies Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Rodomos visos 9,810 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

I tried to cancel my online order less than 24 hours after placing it. Was told it wasn't possible to stop the order because it was in the picking area and customer services were unable to...

Skaityti daugiau

Naomi

Dobies

4 years ago

I am sorry if we were not able to cancel your order before despatch. I believe it had reached a stage where we were unable to stop the goods from being sent. I can see the parcels have been refused and we have refunded for the goods returned. I do apologise if the carriage charge was not refunded but will request this is done for you.The comments within your review are noted and I can only apologise for any inconvenience caused.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Great

Best plants I've ever bought on line. Healthy plants packaged and delivered in very good condition. Will use Dobies again

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. I am glad your plants arrived appropriately packed and in a good condition. Your comments are appreciated and thank you for taking the time to let us know.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Great Service

Great service from Dobies. Plants were in excellent condition & very good value for money.

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear your plants were in an excellent condition and they represented good value for money. Your comments are appreciated and thank you for taking the time to let us know.

George

Patvirtinta „Feefo“

SALISBURY

4 years ago

Ką George sakė apie Dobies:

Brilliant plants and flowers.

Advertising, delivery and good plants

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. Your comments are appreciated and thank you for taking the time to let us know about your order.

Justine Williams

Patvirtinta „Feefo“

4 years ago

Ką Justine Williams sakė apie Dobies:

Fast delivery, good communication.

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear the order was delivered quickly and we have kept you in touch with it's progress. Your feedback is appreciated.

Anna Howard

Patvirtinta „Feefo“

4 years ago

Ką Anna Howard sakė apie Dobies:

Great service Quality product

I found what I wanted on line compared the various sites and chose Dobbies knowing of the company from family living near Shrewsbury

Naomi

Dobies

4 years ago

Thank you for your 5 star review and for taking the time to leave your comments.

Sylvia Pascal

Patvirtinta „Feefo“

Glasgow

4 years ago

Ką Sylvia Pascal sakė apie Dobies:

Good, excellent and rubbish.

The condition of the garden ready pansies was good, the polyanthus superb but the wallflower was pathetic, dry, yellowed and half dead. I phoned to complain and was told they would be replaced. ...

Skaityti daugiau

Naomi

Dobies

4 years ago

Thank you for your review. I am glad to hear you are pleased with the Pansy and Polyanthus plants. I can see we replaced the Wallflowers but I am sorry if many of the replacements were either missing or not up to standard. I have refunded the money you paid for these plants and apologise for any disappointment. Your feedback is appreciated and thank you for leaving your comments.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Arrived safely and well packaged

Delivered when promised and arrived in good condition

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad delivery was on time and the plants were in a good condition. Your comments are appreciated.

Steven Kitchenham

Patvirtinta „Feefo“

4 years ago

Ką Steven Kitchenham sakė apie Dobies:

Good quality fast results

Delivery was fast product was good quality

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear delivery was quick and the Bulbs were of a good quality. Your comments are appreciated and thank you for taking the time to let us know.

Jennifer Skerrett

Patvirtinta „Feefo“

4 years ago

Ką Jennifer Skerrett sakė apie Dobies:

Can't seem to complete an order. Asks me for postcode and then nothing....

Naomi

Dobies

4 years ago

I am sorry if you have had problems completing an order. I can see you have successfully placed 2 orders earlier this month so hope all has been resolved. If this is not the case please let us know. I do apologise for any inconvenience this may have caused.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Dobies“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?