Fast service need to see how the product matures to rate it
Cristina
Dobies
1 day ago
Thank you for your review. We're delighted to hear you were pleased with the fast service. We hope you're equally pleased with the product as it matures, and we appreciate you taking the time to share your feedback.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Bad
Naomi
Dobies
12 days ago
Thank you for taking the time to leave your review. We are sorry to hear that your experience was not as expected and for any disappointment caused.
Your comments are very much appreciated and have been noted, as feedback like this helps us to continually review and improve our service and products. Kindest regards, Naomi, Dobies Customer Care.
Patikimas klientas
11 days ago
Do not waste your cash on this all but 2 have lasted.
Naomi
Dobies
11 days ago
I am very sorry to hear that so many of your plants have been lost. We will ensure this is resolved for you and have sent further details to your email inbox. Please check your emails for our message and next steps, where we’ve outlined how we will put things right. Kindest regards, Naomi, Dobies Customer Care.
0
Bendrinti
PB
Peter Booth
Patvirtinta „Feefo“
GBR
13 days ago
Ką Peter Booth sakė apie Dobies:
Not what I ordered.
Communication was really good - so was delivery in the end. It just wasn't what I ordered. I have used Dobies in the past for seeds with no problem at all.
Cristina
Dobies
1 day ago
Thank you for your review. Whilst we're pleased to hear that you were happy with our communication and delivery service, we're sorry that the item received was not what you ordered.
If this issue has not yet been resolved, please call our Customer Care Team on 0333 240 5933 and we will be happy to assist you further.
Kind regards,
Richard
Customer Care Team
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Pretty average
Not as good as some of the other companies that I use who provide better value for money for more or less the same product. Much of their seed packaging doesn’t come with pictures or much...
Skaityti daugiau
Heather
Dobies
4 days ago
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not matched your expectations. We appreciate your comments regarding our seed packaging and delivery times, and we understand how important clear product information and prompt service are to our customers.
We're pleased to hear that you have found some of our special offers to provide good value for money. Your feedback is valuable and will be taken into consideration as we continue to improve our products and services.
Heather
Dobies Customer Services
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 days ago
Ordered plants
Half of my order arrived promptly but had to ring for update when second half of order didn’t arrive. Quality good.
Cristina
Dobies
1 day ago
Thank you for your review. We’re pleased to hear that the plants you received were of good quality and that part of your order arrived promptly. We apologise for the delay with the remainder of your order and any inconvenience caused. If this matter has not yet been fully resolved, please call our Customer Care team on 0333 240 5933 and we will be happy to assist further.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 days ago
Poor tomato plants
As soon as I complained I received a full refund
Cristina
Dobies
1 day ago
Thank you for your review. We are sorry to hear that you were disappointed with the tomato plants you received. However, we are pleased that we were able to resolve the issue promptly with a full refund and appreciate you bringing the matter to our attention.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
27 days ago
Dobies order Winter Sun has arrived.
Excellent, I was kept in touch throughout.
Cristina
Dobies
1 day ago
Thank you for your review. We're delighted to hear that your Winter Sun order has arrived and that you were kept informed throughout the process. We really appreciate your feedback and are pleased you were happy with the service provided.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
CB
Charles Beales
Patvirtinta „Feefo“
GBR
2 months ago
Ką Charles Beales sakė apie Dobies:
Sorry to say but the second batch were also in a poor condition
I have dealt with dobies for a number of years but the last two years have not been up to your normal quality
Naomi
Dobies
12 days ago
We are sorry if you feel that you have not received the level of service you expected. Your comments are very important to us, and we genuinely value the time you have taken to share your feedback.
We always aim to provide a helpful and reliable service, and it is disappointing to hear when this has not been your experience. Please be assured your feedback will be taken on board and used to help us improve going forward. Kindest regards, Naomi, Dobies Customer Care.
0
Bendrinti
PC
Patricia Cornwell
Patvirtinta „Feefo“
GBR
13 days ago
Ką Patricia Cornwell sakė apie Dobies:
Arrived the time and date expected
Cristina
Dobies
1 day ago
Thank you for your review. We're delighted to hear that your order arrived on the expected date and time. We appreciate your feedback and hope you enjoy your purchase.
Kind regards,
Richard
Customer Care Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 days ago
Easy to use site with fast and efficient service
Brilliant. Great site and very easy to use. Fast and efficient service. If you have any questions the staff are experienced and very knowledgeable.. no query goes unanswered.
Cristina
Dobies
1 day ago
Thank you for your kind review. We’re delighted to hear that you found our site easy to use and that you experienced fast and efficient service. It’s also great to know our team were able to assist you with any questions you had.
Kind regards,
Richard
Customer Care Team
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.