Organised, doesn't lose info I send you, respond to my questions quickly and clearly.
Angela Hurst
William Russell
5 years ago
Thank you for your positive review. It's nice to hear that you have been happy with your Personal Health plan and renewal, please do get in touch if you ever have any queries about your cover.
구매일: 02/04/2021
0
공유
JP
Jesper Pedersen
Feefo 인증됨
5 years ago
William Russell에 대한 Jesper Pedersen의 의견:
Ooooooooo pppp
Angela Hurst
William Russell
5 years ago
Thank you for submitting your positive feedback, we appreciate you renewing your Personal Health plan with us for another year.
구매일: 28/02/2021
0
공유
LS
Liliyati Sukardi
Feefo 인증됨
5 years ago
William Russell에 대한 Liliyati Sukardi의 의견:
Gave me some other option to solve my problem
Angela Hurst
William Russell
5 years ago
Thank you very much for your positive review and comments, we appreciate your renewing your Personal Health plan for another year and leaving feedback about your experience.
I am considering cancelling my products with WR.
In the first instance, it took more than a week for WR to respond to my claim. When I received a response, it was accusatory in nature, and...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for your feedback and comments. We're very sorry to hear that you have been dissatisfied with our claims process but I understand our office is in contact with you and your broker regarding this. We appreciate all feedback and thank you again for getting in touch.
구매일: 24/02/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Everything is very well!
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5* review of your Personal Protection plan renewal. We very much appreciate your kind review.
구매일: 28/02/2021
0
공유
JS
Jacobus Johannes van der Sluis
Feefo 인증됨
5 years ago
William Russell에 대한 Jacobus Johannes van der Sluis의 의견:
Luckily never had to use the service and we hope to keep it that way. Always on time reminder of the premium renewal. Top, keep it up. The only thing I don't like is that you need a completely new...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for your 5* review and valuable feedback. We're pleased to see that your Personal Protection renewal has run smoothly again and note your comments about increasing cover. We are always looking for ways to remove barriers and improve service and very much appreciate customer comments which help us achieve this. Thanks again for taking the time to leave us your review.
구매일: 20/01/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
very good!
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
구매일: 16/02/2021
0
공유
GL
Guenter Liewald
Feefo 인증됨
5 years ago
William Russell에 대한 Guenter Liewald의 의견:
Very good cooperation in renewing my policy and valuable advise.
Angela Hurst
William Russell
5 years ago
Thanks so much for your 5* positive review of renewing your Personal Health Plan with us. We're happy to have been able to assist you with your renewal this year and look forward to assisting with many more. Thank you again for taking the time to get in touch.
구매일: 23/02/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Excellent service, however, there might be delays with the payments, expensive plans, but if you can afford it, offers peace of mind.
Angela Hurst
William Russell
5 years ago
Thank you for your comments and review. We are pleased to hear that you have received excellent service and especially that you feel secure with your plan. Thanks again for taking the time to leave us your feedback.
I have been purchasing my medical insurance cover through William Russell for some 25 plus years. I have generally found the claims teams to be reslonsive and very supportive with only a brief period...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are happy to have you with us and glad to hear you have been happy with your claiming experience. We understand your concerns regarding price, premiums for health insurance will usually increase every year, unfortunately. Each year, we will have extensive discussions to decide the upcoming years premiums and we will do everything we can to keep increases reasonable across our client base. Please do get in touch if you have further concerns of if we can assist in any way.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.