straight forward proposal & information making the renewal process easy.
Angela Hurst
William Russell
4 years ago
Thank you for your fantastic 5* review and comments. It's good to see that we have made it straightforward for you to renew your Personal Protection plan with us, thank you for remaining a member for the coming year!
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments
구매일: 18/10/2021
0
공유
AD
Antony Duncan
Feefo 인증됨
4 years ago
William Russell에 대한 Antony Duncan의 의견:
Great service as always from the team! Always helpful and available.
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review of your Personal Protection Plan renewal, we're happy to have you with us as a member!
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your feedback.
구매일: 20/10/2021
0
공유
PV
Peter Vind
Feefo 인증됨
4 years ago
William Russell에 대한 Peter Vind의 의견:
I was not i contact with you, i used a broker.
I am very disapointed i pay for the most expensive insurance and I can not get a 1 $ plastic card
Angela Hurst
William Russell
4 years ago
Thank you for your review and feedback. We have been unable to provide physical membership cards due to remote working here in the UK, our PDF copies are widely accepted worldwide and our hospital network understands this situation, due to the pandemic, and is very accommodating. Thank you again for getting in touch.
We have been your insurance subscriber for 22 years. In this long period, I was ignorant to have made a very major mistake by just making a minor claim approximately of six thousand pounds. However,...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We understand your point regarding the cost of cover, unfortunately we cannot always maintain discounts. We do constantly look at ways that we can provide a comprehensive but affordable cover to our customers and will happily review at each renewal. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or enquiries@william-russell.com. Thank you again for getting in touch with us.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 13/10/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Responsive and friendly comunications. My one claim was handled very smoothly.
Angela Hurst
William Russell
4 years ago
Thank you so much for your positive 5* review. We do like to hear when we get things right for our members! Thank you for renewing with us for another year and for taking the time to leave us your feedback.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Thank you for your comments.
구매일: 16/10/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
I am always impressed by the product knowledge and courtesy of Donna Ayres and Natalie Harris. My questions are answered promptly and our transactions proceed without delay each renewal season....
자세히 읽기
Angela Hurst
William Russell
4 years ago
Many thanks for your fantastic 5* positive review of your Personal Health Plan renewal, your comments have been passed to Donna and Natalie who are so pleased to hear how happy you are with the service you have had from them. We appreciate you taking the time to provide us with your feedback.
구매일: 14/10/2021
0
공유
GF
Gordon Thornton Fraser
Feefo 인증됨
4 years ago
William Russell에 대한 Gordon Thornton Fraser의 의견:
Been dealing with William Russel for a good few years now and always the renewal on my policy happens seamlessly. Excellent team there, Dannielle always makes sure I am ahead of the game prior to...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Thank you so much for your positive 5* review and comments which have been passed on to Dannielle. We're happy to have you with us as a member and are always here to assist with your renewals and any queries you may have. Thanks again for your feedback!
구매일: 16/10/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Staff handled the renewal process in a polite and helpful manner.
Angela Hurst
William Russell
4 years ago
Thank you for your review and comments about your Personal Health Plan renewal. We're pleased to have assisted you in renewing your plan for another year and we appreciate you taking the time to leave us your feedback.
구매일: 15/10/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Reminder before due date would be amazing as previous consultant had done. Thank you
Angela Hurst
William Russell
4 years ago
Thank you for taking the time to leave us your review. We are very sorry to hear that you are disappointed with the service you have received from us. As we would really like to understand more about your experience and how we can improve this going forward, I have emailed you with hopes of getting some further feedback. Thank you again for getting in touch.
구매일: 02/11/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
avvvvvvvvvvvvv
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review of your Personal Health Plan renewal, we're happy to have you as a member!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.