Good communication and responsiveness with the Head Office in UK. My experience is that dealing with William Russell directly (vs country local agent), makes the process quicker and smoother.
Angela Hurst
William Russell
4 years ago
Thank you so much for your positive 5* review of your personal Health Plan renewal. We're happy to hear that you have enjoyed some quick and efficient service and that you have found our processes to be to your satisfaction. We very much appreciate you taking the time to leave us your feedback.
easy process with rapid helpful feedback on all questions. Pricing is higher than some but responsiveness gives me confidence that in the event of needing to obtain health care they will be there...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Thanks so much for your positive 5* review and feedback. We're happy to know that we can be here for you when needed and that you have confidence in your plan and in us. Thank you once again for taking the time to leave us your comments.
Immediate responses to emails, and never a dispute on any claim.
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review of your Personal Health Plan renewal. We're glad to assist and are here any time, should you need us! Thank you again for your comments.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 28/03/2022
0
공유
SB
Siem Cheng Barlow
Feefo 인증됨
4 years ago
William Russell에 대한 Siem Cheng Barlow의 의견:
My spouse and daughters have been with William Russell for decades. I switched my medical insurance to William Russell because I saw differences between these two companies. Susan Kelly and Donna...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Thank you so much for your 5* positive review and lovely comments. These comments have been passed to Susan and Donna who are more than happy to have been able to help you with both renewing and claiming on your Personal Health Plan. Thanks again for taking the time to leave us your feedback.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 04/01/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
they listen and answer questions and emails promptly. The information they provide is very clear.
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review and feedback. We love to hear when we do things right for our members and we're so happy to have helped you in renewing your Personal Health Plan. Thanks again for taking the time to comment.
Thank you for your 5* review and comments. It's nice to know the team have been helpful in getting your Protection Plan renewal finalised, thanks for remaining a member for another year!
i am insured for a total of 2 month , i had no special request , so i have no complaints ,the only thing i asked for (so i only gave 4 stars ) , this is a reciept for every monthly payment so i can...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Many thanks for your review and comments. We don't issue receipts as standard but I have asked your plan administrator to get in touch regarding the receipts you require, to try and assist. Thanks again for your valuable feedback.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 15/03/2022
0
공유
SM
Suad Mohammed Al-Mudhaffar
Feefo 인증됨
Muscat Oman
4 years ago
William Russell에 대한 Suad Mohammed Al-Mudhaffar의 의견:
The William Russell are taking care of my health worry a long time. I am very happy care I have it from them.
Angela Hurst
William Russell
4 years ago
Thank you so much for your 5* review and comments. I see you have been a William Russell member for more than 20 years now and we're so pleased to have been able to help you renew your plan for another year. Thanks for taking the time to leave us your feedback.
I received step by step feedback and help. The representative took time to understand my needs, sent reminders if I was delayed, and helped correct errors I had made. Great service in helping me find...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Many thanks for your 5* positive review. I've let your representative know about your feedback and they're so glad to have helped you in setting up your new Personal Protection Plan. We're happy to have you as a William Russell member and are here should you ever need us. Thanks again for your comments!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.