Thank you for your positive review and comments. We're happy you have found your renewal straightforward and that you've stayed with us for another year.
Great service in a very professional way. It was difficult to find coverage for my needs, but William Russell did it! I am very grateful.
Angela Hurst
William Russell
4 years ago
Thank you for your positive 5* review of your new Personal Protection Plan. We're so pleased to hear that you have found cover with us that suits your needs and we're pleased you feel supported! Thanks again for taking the time to leave us your comments.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 27/04/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Excellent!
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review of your Personal Health Plan renewal. We're happy to have you with us!
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 28/04/2022
0
공유
WM
William Alan Macdonald
Feefo 인증됨
Jakarta Indonesia
4 years ago
William Russell에 대한 William Alan Macdonald의 의견:
I have had a Wm Russell medical insurance policy for many years. I have only ever made one claim and it was well handled. I am 72 and my wife 66 so the annual renewal is always going to be a battle...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Thank you for your positive review and comments. We like to help where we can and are here for you should you need us. If you ever have any questions about your renewal or about claiming, please do get in touch! Thanks again for taking the time to leave us your feedback.
Always helpful when I have credit card collection issues.
Angela Hurst
William Russell
4 years ago
Thank you so much for your positive 5* review and comments. We're glad to have been of assistance throughout your policy year and are happy to have you as a William Russell member!
First class service from all concerned. they minimise stress in a very stressful situation when sick.
Angela Hurst
William Russell
4 years ago
Thank you so much for your positive 5* review and comments. We're so happy you have renewed your Personal Health plan and stayed with us and we're always here to help should the need arise!
For years I have had problems with paying with credit card. This year my card was not accepted. Payment did not go trough. Your card payment standard does not allow latest double verifications, what...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Many thanks for your review and comments. Unfortunately we are provided with little information when a card payment doesn't process correctly but we do everything we can to promptly assist and ensure cover is maintained. Your comments will be passed on and we appreciate the valuable feedback.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 05/01/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
I've been a client for decades, and I assume, very scarce claims during this time in comparison. I mainly communicate with WR during the policy renewal process - and generally, a repeated procedure...
자세히 읽기
Angela Hurst
William Russell
4 years ago
Thank you for your comments and feedback following the renewal of your Personal Protection plan. I note your comments regarding the health plan you also hold with us and very much appreciate the feedback regarding our claiming process which will be passed on to the claims team manager. Thanks again for taking the time to leave us your review.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 21/04/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Quick turn-around of my application and rapid response when I had to cancel the policy.
Angela Hurst
William Russell
4 years ago
Thank you for your positive review and feedback. I'm sorry you haven't stayed but we welcome you back at any time!! Please do get in touch should you need us in the future.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.