As always, excellent service. efficient, helpful and patient!!
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received!
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
제품 리뷰
Angela Hurst
William Russell
3 years ago
Thank you
구매일: 25/04/2023
0
공유
AB
Alexander Michael Bishop
Feefo 인증됨
3 years ago
William Russell에 대한 Alexander Michael Bishop의 의견:
Very good friendly and helpful service, The price for the insurance is okay and has not increased a lot over the years.
Angela Hurst
William Russell
3 years ago
Many thanks for your positive 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
제품 리뷰
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
구매일: 05/01/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Clear and professional customer service. Human feel, not « robot » feel.
Angela Hurst
William Russell
3 years ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
제품 리뷰
Angela Hurst
William Russell
3 years ago
Many thanks for the comments.
구매일: 05/03/2023
0
공유
WV
Werner Juan Verwey
Feefo 인증됨
3 years ago
William Russell에 대한 Werner Juan Verwey의 의견:
Overly expensive annual increases!
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime: contact@william-russell.com
구매일: 26/04/2023
0
공유
DJ
Derrick Edward Joule
Feefo 인증됨
3 years ago
William Russell에 대한 Derrick Edward Joule의 의견:
Customer service communication.
Angela Hurst
William Russell
3 years ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
They have provided brilliant support and covered me and my children for so many things internationally during my +20 years as having them as my international health insurance partner. The staff are...
자세히 읽기
Angela Hurst
William Russell
3 years ago
Thank you for your fantastic rating and comments. We sincerely value your feedback and we appreciate you being a William Russell Member for so many years! We are really pleased to hear that you are happy with the service you have received from us and especially that you feel looked after. We strive to deliver excellent quality customer care at all times.
제품 리뷰
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
구매일: 27/04/2023
0
공유
JS
James Shriane
Feefo 인증됨
3 years ago
William Russell에 대한 James Shriane의 의견:
Very responsive and helpful.
Angela Hurst
William Russell
3 years ago
Thank you for your positive 5* review. We're happy to have you on board as a new Protection Plan member and are here should you ever need us!
구매일: 30/04/2023
0
공유
DP
Dr. David E. Parry
Feefo 인증됨
Jakarta, Indonesia
3 years ago
William Russell에 대한 Dr. David E. Parry의 의견:
WR was most helpful and efficient when I had bilateral arthroscopy in Sydney, Australia in July 2019, producing payment guarantee letters for all the hospitals I attended within hours of my admission...
자세히 읽기
Angela Hurst
William Russell
3 years ago
Thank you very much for your 5 star review! We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us and especially that we were able to assist you with your medical situation. Your comments have been passed on to our claims team who were really pleased to hear this. We sincerely thank you again for taking the time to comment.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.