I have had a Life insurance policy with WR for about 8 years.
Several times a year I am asked by WR to confirm my policy details such as Employment etc etc.
I recently sought to top up my benefits...
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Natalie Harris
William Russell
9 years ago
Thank you for taking the time to leave us your feedback. With Life Insurance in particular, depending on a client’s age and/or the increase that they are requesting, our insurers may require certain details to establish that personal circumstances have not changed and to ensure that we can offer this increased cover. I am sorry to hear that you were not satisfied with the application process on this occasion, we always strive to make our processes as customer friendly as possible so your feedback is valuable to us and will be considered as part of our ongoing activities to improve our service.
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구매일: 02/07/2017
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9 years ago
Service has been astounding. Am very happy with William Russell.
Natalie Harris
William Russell
9 years ago
Thank you for your positive feedback. We are very happy to have you as a customer of William Russell.
WR's service is actually exceptional and I am always impressed by how helpful and supportive they are whenever we interact with the team. I would easily give them 5 stars if it weren't for the fact...
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Natalie Harris
William Russell
9 years ago
Thank you for your feedback, we sincerely appreciate you taking the time to contact us and it’s very good to hear that you are happy with the service you have received from us. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. The cost of healthcare has increased significantly in many parts of the world, this is partly because of the increased use of private healthcare due to advancement in technologies and wider treatment available. With the medical trend rising each year, many insurers are finding it more and more difficult to keep these costs low but we, at William Russell, do take every care to ensure that our clients are not burdened with higher increases than entirely necessary.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.