Ausgezeichneter Service mit rasche Kostengutsprache.
Natalie Harris
William Russell
8 years ago
Vielen Dank für Ihre positive Bewertung. Wir freuen uns sehr, dass Sie mit den Diensten unseres Teams hier bei William Russell zufrieden sind. Wir schätzen uns, dass Sie sich die Zeit genommen haben die Bewertung zu uns zu schicken.
I required an emergency eye operation, detached retina. I had to fly to Cape Town from the bush in botswana and the operation due to my delay in getting to Cape Town was required almost immediately....
자세히 읽기
Natalie Harris
William Russell
8 years ago
Many thanks for your positive feedback. I'm very pleased to hear our claims team were able to assist you so speedily in your time of need, I've passed this feedback on to them. I do hope your recovery continues to go well and thanks again for getting in touch.
구매일: 01/06/2018
0
공유
ME
Member
8 years ago
William Russell에 대한 Member의 의견:
I have had no personal acknowledgment of my email. But the main reason I am dissatisfied is the idea that they do not cover all of our medical expenses.
Natalie Harris
William Russell
8 years ago
Thank you for your feedback and for giving us the chance to understand and reply to your concern. I am very sorry to hear that on this occasion you were not satisfied with the service you received. I do hope that you have now received an acknowledgement to your email. I have also contacted you directly to request further details regarding your experience with us to see if there is anything else we can do to make your time with us a more positive one. I hope to hear from you soon and thank you again for getting in touch.
We are so pleased to hear that you are happy with our service and the products we offer. We want to thank you for taking the time to leave us your comments.
구매일: 09/05/2018
0
공유
신뢰할 수 있는 고객
8 years ago
Very quick in answering questions
Natalie Harris
William Russell
8 years ago
Thank you for taking the time to provide us with such positive feedback. We very much appreciate this.
구매일: 09/05/2018
0
공유
신뢰할 수 있는 고객
8 years ago
Customer service responds to queries promptly
Natalie Harris
William Russell
8 years ago
Thank you for your feedback. We strive to deliver excellent quality care with a personal approach to our customers, I'm delighted to hear that you are happy with the service you have been given by our team. We do appreciate the time you have taken to leave us your comments.
구매일: 09/05/2018
0
공유
ME
Member
8 years ago
William Russell에 대한 Member의 의견:
Always good, just waiting for 1 questions to be answered, still
Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave us your comments. We are pleased to hear you are happy with the service you have received so far. I do hope that all of your questions have now been addressed however if there's anything else you need, please do contact me at enquiries@william-russell.com and I'll be happy to assist.
구매일: 09/05/2018
0
공유
신뢰할 수 있는 고객
8 years ago
All requests handled smoothly and quickly. Very good and competitive offer!
Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave your comments. We really do appreciate your feedback and the excellent rating you have given William Russell.
구매일: 09/05/2018
0
공유
신뢰할 수 있는 고객
8 years ago
Tarren Brown was the person I dealt with at William Russell, and she was excellent. Professional, and incredibly prompt with all her replies and assistance.
Natalie Harris
William Russell
8 years ago
Many thanks for your kind words which I have passed on to Tarren; it is a pleasure to look after your policy and the team here are always happy to help.
구매일: 09/05/2018
0
공유
ME
Member
8 years ago
William Russell에 대한 Member의 의견:
Found the service to be quick and easy.
Natalie Harris
William Russell
8 years ago
Many thanks for your feedback, we are very glad to hear that you are happy with the service you have received from us.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.