Independent provider of international health, life & income protection insurance.
서비스
4.5
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상품
4.5
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지난 1년 간 점
모두 1,631개의 리뷰 보기
ME
Member
Tallinn, Estonia
8 years ago
William Russell에 대한 Member의 의견:
The agent in Tallinn is very helpful by giving informative recommendations. Payment was processed quickly. Questions are answered promptly. I will continue purchasing the insurance in the coming...
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Natalie Harris
William Russell
8 years ago
Thank you for your comments and review. We are very pleased to hear that your agent in Tallinn was so helpful and you received prompt answers to your questions. We are very happy to have you as a customer of William Russell and if you do recommend our company to any of your friends, please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here: https://www.william-russell.com/recommend-a-friend/. Thanks again for your feedback.
구매일: 20/08/2018
0
공유
신뢰할 수 있는 고객
8 years ago
Recommend.
Natalie Harris
William Russell
8 years ago
So glad to hear you would recommend us! Thank you very much for leaving us your positive review.
구매일: 20/08/2018
2
공유
ME
Member
8 years ago
William Russell에 대한 Member의 의견:
Quick to respond and very easy to work with.
Natalie Harris
William Russell
8 years ago
We are very happy to receive your review and excellent rating. Thank you for taking the time to get in touch.
구매일: 20/08/2018
1
공유
신뢰할 수 있는 고객
8 years ago
i thought the communication was clear and prompt and cannot fault my dealings with william russell. thank you.
Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave your comments. We really do appreciate your feedback and the excellent rating you have given William Russell.
The service is very efficient though I find my particular requirement quite expensive.
Natalie Harris
William Russell
8 years ago
Thanks very much for your review, we are happy to hear that you are pleased with the service we offer. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or enquiries@william-russell.com.
they responded efficiently to requests and needs where met. I would buy again
Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave your comments. We really do appreciate your feedback and the excellent rating you have given William Russell.
구매일: 06/08/2018
1
공유
신뢰할 수 있는 고객
8 years ago
Trustworthy and nice service since over 14 years. Prompt answers and guidance. Luckily I never needed to claim a lot, thats what a health insurance is best for.
Natalie Harris
William Russell
8 years ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
I am based in Italy and have been with William Russell for many years and have had to make some minor claims in the past. I have recently had to make some major claims due to knee surgery and I have...
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Natalie Harris
William Russell
8 years ago
Thanks for your excellent review and comments. We are so glad we were able to assist you recently during your surgery and we hope your recovery is going well. We sincerely appreciate you taking the time to leave us your review and especially for remaining a customer of ours over the years.
Emails are responded to quickly, the claim process is simple, and employees are friendly and professional. I would however hesitate and think twice about recommending William Russell to another...
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Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave us your feedback. We are pleased to hear that you are happy with the service you have received from our team so far. We do understand your concerns regarding increases in premiums. In many countries the cost of health care continues to grow and it is predicted that there will be no change to this trend over the coming years. It is not just the cost of health care that impacts on premiums, increased demand for international quality private care and advancement in technologies and wider treatments available are also contributing factors worldwide. We do work very closely with our insurers to ensure any increase in premiums that we may have to impose is reasonable and justified. We thank you again for getting in touch, your feedback is very valuable to us.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.