William Russell 리뷰

Thank you for taking the time to contact us with your feedback. There are many excess options available on our health plans for all ages and we welcome the opportunity to talk through these with our customers. Please contact our team at enquiries@william-russell.com if you wish to discuss anything in detail. Thanks again for getting in touch.

Thank you so much 5 star review! We are absolutely delighted to hear how pleased you are with the service that you have received from our team.

Thank you for your feedback, we appreciate you taking the time to contact us. We understand your concerns regarding increases in premiums, this is an issue affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers. For full reasons behind our premium increases, please take a look on our website at https://www.william-russell.com/2018-premium/ and contact us on enquiries@william-russell.com where one of our team will be happy to assist if you have any further queries.

Thank you for providing us with your feedback. We are so sorry to hear that you are disappointed with the service you have received from us. We do aim to provide a consistent quality service and exceptional medical cover for all of our customers. If this has not been provided for you, we would appreciate the chance to understand more about your experience. If you wish to discuss this further, please can you contact me on enquiries@william-russell.com with your number and an appropriate time to call. Thank you once again for getting in touch.

Thank you for your 5 star rating and comments. It’s nice to hear that you are happy with the service you have received from us and in particular, that it was handled quickly and efficiently for you. We appreciate you taking time to provide us with feedback.

Thank you so much for your 5 star review. We are thrilled to hear how pleased you are with the quick service that you have received, we appreciate your feedback.

Thank you so much for your 5 star review! Our claims team will be very happy to hear that they have been able to take the hassle away during a stressful time. Our sincere thanks to you for taking the time to provide us with valuable feedback.

Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Thank you for your feedback and for the chance to address your concern. We are very sorry that you are not happy with the response you have recently received in relation to your premium increase and we take this opportunity to further explain the reasons behind this. There are several factors to take in to consideration with the increase in premium, for example, the currency of your plan, your policy excess and your country of residence. These reasons and others, are explained further on our website. Please take a look at https://www.william-russell.com/2018-premium/ and contact us on enquiries@william-russell.com where one of our team will be happy to assist if you have any further queries.