Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
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1
119
32
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165
지난 1년 간 점
모두 1,632개의 리뷰 보기
신뢰할 수 있는 고객
7 years ago
Trustable Health Insurance provider since many years to me
Awesome service.
Fast, reliable, accurate, what can you expect more..
Angela Hurst
William Russell
7 years ago
Many thanks for your 5* positive feedback. We are happy to have you with us, it's a pleasure to administer your Global Health Plan and it's great to know you feel supported and secure.
구매일: 06/01/2019
0
공유
신뢰할 수 있는 고객
7 years ago
everything goes smoothly.
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to contact us with your positive 5* feedback. We are so pleased to hear that you remain happy with the service you have received while renewing your Global Protection plan.
Thank you for your generous rating and positive comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We hope to have you with us for many years to come and look forward to working with you during that time.
구매일: 27/05/2019
0
공유
신뢰할 수 있는 고객
7 years ago
Fast response time.
Angela Hurst
William Russell
7 years ago
Thanks so much for your positive 5 star review. We are so happy to hear how pleased you are with the quick service that you have received. Thank you again for leaving us your feedback.
구매일: 30/05/2019
0
공유
신뢰할 수 있는 고객
7 years ago
Great service, quick to reply, very happy!
Angela Hurst
William Russell
7 years ago
Many thanks for your 5 star positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team while administering your new Global Health Plan. We sincerely thank you again for taking the time to comment.
I would recommend WR and will use them again. Local agent has been good and responsive
Angela Hurst
William Russell
7 years ago
Thank you for your comments and 5* positive review! We are so pleased to hear that you are happy with the service you have received from us and especially that you would recommend us. If you do recommend our company to any of your friends, please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here: https://www.william-russell.com/recommend-a-friend/. Thanks again for your feedback.
구매일: 30/05/2019
0
공유
ME
Member
Beijing
7 years ago
William Russell에 대한 Member의 의견:
Prompt and concise response. Happy to stay with William Russell.
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to provide your 5* positive feedback and for being a William Russell Global Health Insurance customer for many years! We are glad to hear you are pleased with the service you have received from us and that you are happy to stay, we're happy to have you with us!
구매일: 14/05/2019
0
공유
ME
Member
7 years ago
William Russell에 대한 Member의 의견:
Very quick to hike rates every blessed year but extremely poor when processing claims. Treat you like a criminal asking for 20+ years of medical referencing from doctors who have since retiured and...
자세히 읽기
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that our claims process has not been satisfactory for you. We strive to deliver excellent quality customer care at all times - renewing your policy and claiming medical bills should be easy and straight forward. I have investigated the events of your claim and have contacted you directly with a further explanation of my findings. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
구매일: 16/05/2019
0
공유
신뢰할 수 있는 고객
7 years ago
Thanks a lot for your excellent service
Jarrod s brown
Angela Hurst
William Russell
7 years ago
Thank you very much for your 5 star positive review! We are very pleased to hear you are happy with the service you have received while renewing your Global Income Protection policy. We do our absolute best to ensure we provide a professional and efficient service at all times, so our administration team will be pleased to read your comments. Thank you again for taking the time to leave us your feedback.
구매일: 27/04/2019
0
공유
신뢰할 수 있는 고객
7 years ago
There is a lot of info to read through. Some clauses are not clear.
Angela Hurst
William Russell
7 years ago
Thank you for contacting us with your feedback. We apologise for any issues with unclear wordings, if you can please can you contact me at enquiries@william-russell.com I can further explain anything that remains unclear. We do appreciate you taking the time to let us know of your experience with us
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.