William Russell 리뷰

Many thanks for your 5 star positive review. We are pleased to hear that you have renewed your William Russell international health insurance policy and that your experience has been positive. Thank you again for leaving us your feedback.

Thank you for taking the time to leave us your comments. We are sorry to hear of the delay in receiving your documents this year. If you do pay in advance of your renewal and wish to receive your documents immediately, please do get in touch with your account handler in our Policy Services team who will be happy to send them straight away. Thanks again for getting in touch, we do appreciate you remaining a William Russell customer.

Thank you for taking the time to contact us with your 5* positive feedback. We are so pleased to hear that you were happy with the service you received while setting up your new plan. We're more than happy to help! Thank you for taking out a William Russell Life Insurance plan and we do appreciate you getting in touch with your comments.

Many thanks for your 5* review and excellent comments. Tarren was delighted to hear that you were happy with the help she gave you and that she was able to ease your concerns while dealing with your insurance. We thank you for being a William Russell customer and if you do recommend us to anyone, please do take advantage of our 'Recommend a Friend' feature. You can find full details here:- https://www.william-russell.com/recommend-a-friend/.

Thank you for taking the time to leave us your comments. We do understand that health insurance can be confusing with a particular focus on terms and conditions. Whilst we are obligated to provide this information in full to anyone insured with us, we do try to stay away from using insurance 'jargon' in our documentation and to make sure it's clear and concise. Our team here know our policies very well and are more than happy to spend time talking to our customers making sure that the cover offered and chosen is understood completely. If you'd like to discuss your policy further, please do get in touch with us anytime.

Thank you for your 5 star rating and excellent comments. We sincerely value your feedback and are very pleased to hear that you are happy with the service you have received from our team. If you do recommend us to anyone, please do take advantage of our 'Recommend a Friend' feature. You can find full details here:- https://www.william-russell.com/recommend-a-friend/. Thanks again for getting in touch.

Thank you for your comments. We are sorry to hear that your renewal was not satisfactory, we do understand that a large premium increase is not very welcome when receiving your renewal terms. We have previously priced using age bands and the increases between age bands could be significant but we have recently changed our pricing to age actual and believe this will be a much more sustainable and fairer way of pricing. We hope your experience going forward is more positive and we thank you again for getting in touch.

Many thanks for your 5* positive feedback regarding your experience with us. We are delighted to hear that you are happy with the service our team provided and that you feel safe as one of our customers, this is exactly how we want our customers to feel! If you do recommend us to anyone, please do take advantage of our 'Recommend a Friend' feature. You can find full details here:- https://www.william-russell.com/recommend-a-friend/.

Thank you very much for your 5* rating. We appreciate you taking the time to get in touch.

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received. We do our absolute best to ensure we provide a professional yet caring service at all times. Thank you again for taking the time to comment.