Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
118
32
4
5
5
164
지난 1년 간 점
모두 1,636개의 리뷰 보기
AU
Aare Udras
Feefo 인증됨
5 years ago
William Russell에 대한 Aare Udras의 의견:
Im happy with the service.
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review! We're happy to have you with us and are pleased you have renewed your Personal Protection plan for another year. Thanks again for your comments.
구매일: 12/12/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
It just the premium has been increasing quite a bit in the last several year.
Angela Hurst
William Russell
5 years ago
Thank you for your review and feedback. We’re always working to make our premiums fair and sustainable for our customers, as the cost of private healthcare around the world rises. Healthcare inflation is driving up premiums from all insurance providers; for our part, we’re doing everything we can to spread the inflation fairly. We very much appreciate you renewing your Personal Health Plan with us.
I have found their service to be speedy and helpful when I have required hospital treatment. And follow up claims have been swiftly dealt with . Having one dedicated person really helps and makes it...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review and comments which have been passed to our policy admin and claims team, both were very happy to hear this! We're always on hand should you need us for administration or claims queries. Thanks again for taking the time to get in touch with your feedback!
reviewed my policy with great detail and understanding.
very pleased to go through the evaluation and come to the decision based on this.
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review and comments. We're so pleased to have helped with your Personal Health Plan renewal and are happy to keep you as a customer again this year. We're here whenever you need us, please do get in touch! Thanks again for your review.
very quick processing of my matter. recommand to my friends
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5* review! We appreciate you renewing your Personal Health Plan for another year and please do get in touch if we can help in any way.
구매일: 12/07/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Fairly repsonsive on pertinent questions about mine and my wife's policy. Given the global upheaval in health with COVID, I was satisfied by the answers given by WR, however they fell short by not...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for your review and comments. I'm pleased to hear that you have renewed your Personal Health plan for another year and I'm sorry that we are unable to offer any COVID cover with the additional travel plan. As you may see from our website, the Travel plan is being discontinued after the 2020 renewal year so we are not able to make any changes to this plan for existing, remaining customers. Thanks again for taking the time to comment.
구매일: 12/01/2020
0
공유
PF
Peter Frost
Feefo 인증됨
Hong Kong
5 years ago
William Russell에 대한 Peter Frost의 의견:
Every year when I renew my own and my wife's policy it is done with maximium efficiency.
Angela Hurst
William Russell
5 years ago
Thank you so much for your positive 5* review! We're happy to help and are pleased that both you and your wife have renewed your Personal Health plans with us for another year. We're glad to have you on board!
I do recommend WR and have for many years, the product works, the service has been mostly very good either over the phone or via email and all of this combined gives me piece of mind.
Angela Hurst
William Russell
5 years ago
Thank you so much for your positive review and comments. It's nice to hear that you would recommend our services, please do let your family and friends know and make the most of our recommend a friend incentive. Thanks again for taking the time to leave us a review.
Processing claims and pre-authorization works very well and efficient. Staff is very friendly and helpful. Can't remember any incident where I was disappointed with the service.
Angela Hurst
William Russell
5 years ago
Thanks so much for leaving us your 5* review and positive comments. We're so pleased to be able to help you with another year of your Personal Health Cover. Please do get in touch should you ever have any queries or need our assistance in any way. All the best for 2021!
They seem to be very honest and follow through on their commitments. And their communications are very "responsive" and empathetic. Would be better if the customer would work with the same contact...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you so much for your positive 5* review! We very much appreciate you renewing your Personal Health Plan with us for another year. Please do let us know if there's anything we can do to help. Thanks again for taking the time to leave us your comments.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.