The service was excellent and apart from the departure transfer turning up early and not waiting for us and a cab having to be booked we had no complaints
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Feefo 인증됨
1 year ago
Bad start, improved with time
Flight delayed by over 5 hours with little information at outgoing airport.
lost one night of the holiday as a result as we arrived at hotel at 10pm instead of 4pm. I have made a claim for...
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Joanne G
Channel Islands Direct
1 year ago
Thank you for taking the time to share your feedback. We are truly sorry to hear about the delay you experienced with your flight and the impact it had on the start of your holiday. We understand how frustrating it can be to lose precious time due to unforeseen circumstances.We are glad to hear that, despite the initial setback, you enjoyed your stay at the Duke of Richmond and appreciated the breakfast and friendly service from the staff. Your comments are valuable to us, and we have shared them with the relevant teams.Once again, thank you for your feedback. We hope to have the opportunity to assist you with your future travel plans.
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Feefo 인증됨
1 year ago
Short break became a mini break
The booking and information was great but are flight was cancelled and delayed by 2 days which I had to sort with the airline. Mainly due to the fact the company where unaware of the cancellation...
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Feefo 인증됨
1 year ago
August break
excellent service and information received, hotel was a little way out but didnt know that at the time of booking.
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Feefo 인증됨
1 year ago
evertthing went to plan
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Feefo 인증됨
2 years ago
I have used Channel Islands Direct before and have found the service to be very efficient, with a detailed itinerary easy to follow.
As it was a two destination holiday, to Jersey and Guernsey, The...
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CC
C W Cranmer
Feefo 인증됨
W Yorks
2 years ago
Channel Islands Direct에 대한 C W Cranmer의 의견:
Polite, prompt and helpful.
Prompt, polite response to all pre-holiday communications.
When problems occurred with outbound flights they were dealt with understanding and best alternatives.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
