Great information and good service. Kept informed.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Guernsey
Very good service
0
공유
DW
Diane Wheatstone
Feefo 인증됨
2 years ago
Channel Islands Direct에 대한 Diane Wheatstone의 의견:
RECENT GUERNSEY TRIP
CUSTOMER SERVICE FIRST CLASS AT EVERY LEVEL
0
공유
CM
Colin Mallett
Feefo 인증됨
Edgware
2 years ago
Channel Islands Direct에 대한 Colin Mallett의 의견:
Good holiday but poor service from Premier Holidays.
The travel arrangements were good and hotel De Havelet was excellent. We were not given any information as to when we would expect our return transfer to the airport at the end of our holiday, and...
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Claire
Channel Islands Direct
1 year ago
Thank you for your feedback, we are pleased that you enjoyed your stay at the Hotel de Havelet but we
are sorry that you were disappointed with our representative service in resort. The representative service we offer is designed to be comprehensive yet discreet. Our representatives are happy to provide any assistance required, but are also told to have consideration for the privacy of our clients, some of whom may not wish to use their services. Whilst our representative does not visit all the properties we feature, we do supply their contact details on the welcome leaflet which would have been left at the hotel along with our office number. The office number is also on your holiday itinerary. If no contact is made, our representatives will assume that our clients are enjoying their holiday and do not require assistance.
Regarding the pick up times for transfers we advise clients on the welcome leaflet that if they are departing by air they will be collected 2 hours prior to their flight departure. The contact number for the transfer company is also provided on your holiday itinerary.
Thank you again for taking the time to provide us with your feedback.
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AE
Anthony Earp
Feefo 인증됨
Norwich
2 years ago
Channel Islands Direct에 대한 Anthony Earp의 의견:
Golden wedding break
Cannot fault service flight on time onward transport waiting right outside terminal and return transfer was there on time. Hotel was excellent it was our golden wedding on the day of arrival and...
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0
공유
PS
Paul Smith
Feefo 인증됨
Aberdare
2 years ago
Channel Islands Direct에 대한 Paul Smith의 의견:
Channel Islands Direct, were very helpful in finding and booking our package holiday at the Del Mar Court.
0
공유
JS
John Shaw
Feefo 인증됨
Manchester
2 years ago
Channel Islands Direct에 대한 John Shaw의 의견:
Good holiday
Well organized holiday to a good hotel
0
공유
NC
Neil Cook
Feefo 인증됨
Royston, Herts
2 years ago
Channel Islands Direct에 대한 Neil Cook의 의견:
Hastle Free Holiday
Everything was so easy and simple. We were even automatically checked in for our flights. Hastle free holiday.
0
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신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Guernsey in high season
friendly staff who added on our Condor seat upgrades for us easi;y
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
