There is scope for error when ordering. I ordered a pelmet described as "straight" in conversation when settling on a bound edge and this was translated into "straight frilled" on the order form. ...
Regretfully we were not informed we would need extra rings to enable the curtains to hang in the best possible way. Due to this error they were unable to complete the dressing of the curtains when...
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구매일: 10/04/2013
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12 years ago
very impressed,rep.excellent and guided me in the rather overwhelming choice of fabrics.
Representative said we should expect delivery within 2 - 3 weeks( stated on the order form) in the end it was about 8 weeks and I had to phone on several occasions to find out what was happening. I...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. In normal circumstances these types of order will be despatched more promptly. Unfortunately, for this order we had to source a specialised fibre from a third party company, this caused a delay in your order. We are very sorry that you were not correctly advised at the time of order and we are also sorry for any inconvenience caused.
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구매일: 20/03/2013
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12 years ago
Bit of confusion over delivery dates - some conmmunication mistakes over two different orders.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
