Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,293개의 리뷰 보기

Claire Whyte Whyte

Feefo 인증됨

7 years ago

Petcover Australia에 대한 Claire Whyte Whyte의 의견:

Easy to arrange and good level of coverage

Petplan Australia

Petcover Australia

7 years ago

Hi Claire, Thank you for the five star review! We are so glad to hear that you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 25/07/2019

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

Very helpful and understanding

Petplan Australia

Petcover Australia

7 years ago

Hi There, Thank you for the five star review. We are so glad to hear that you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 24/07/2019

Gaynor Brown

Feefo 인증됨

7 years ago

Petcover Australia에 대한 Gaynor Brown의 의견:

Communication and clear outline of policy

Petplan Australia

Petcover Australia

7 years ago

Hi Gaynor, Thank you for taking the time to review us. We are constantly working on our service to try and improve the experience for our customers. We have taken your feedback on board to help towards this improvement. Kind Regards, Mireia Petplan Social Team

구매일: 19/07/2019

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Feefo 인증됨

7 years ago

Great deal

Great company to deal with

Petplan Australia

Petcover Australia

7 years ago

Hi There, Thank you for the five star review. We are glad to hear that you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 23/07/2019

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Feefo 인증됨

7 years ago

Almost a 5 star service

I've given Petplan 4 stars, the missing star is based purely on the fact that one claim was missed and I had to chase it up myself. Otherwise Petplan was great with communication, although I had to...

자세히 읽기

Petplan Australia

Petcover Australia

7 years ago

Hi There, I apologise that you had to make extra effort in a stressful time. We appreciate your patience and are glad that our service was up to standard. Thank you for sharing your recommendation. Kinds Regards, Thomas Petplan Social Team

구매일: 22/07/2019

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Feefo 인증됨

7 years ago

The experience I've had gives the impression that Petplan is very elite and not easy to be accepted. It's a little odd that one has to apply and then wait for the application to be reviewed before...

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Petplan Australia

Petcover Australia

7 years ago

Hi There, Applications for insurance need to meet our underwriting guidelines, in many cases an application will be reviewed to assess the risk of insuring your pet. As an example, we request veterinary history as part of this assessment. I am sorry to hear that our communication failed you and you were left uninformed. Thank you for sharing your experience. Kind Regards, Thomas Petplan Social Team

구매일: 19/07/2019

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Feefo 인증됨

7 years ago

Very happy with the customer service i’ve received to date. communication is great, they are always happy to take a call and go through any questions you have with your policy, as I had a 6 weeks...

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Petplan Australia

Petcover Australia

7 years ago

Hi There,We are glad to hear that our team could help you and hope that your pet is on the mend! Thank you for sharing your positive feedback.Kind Regards,Thomas Petplan Social Team

구매일: 05/07/2019

Terence & Ellen Toomeny

Feefo 인증됨

7 years ago

Petcover Australia에 대한 Terence & Ellen Toomeny의 의견:

Great service able to explain clearly the policy conditions.

Petplan Australia

Petcover Australia

7 years ago

Hi Terence & Ellen, We are happy to hear that the team were able to help you. Thank you for sharing your positive experience. Kind Regards, Thomas Petplan Social Team

구매일: 11/07/2019

Krystal Hadfield

Feefo 인증됨

7 years ago

Petcover Australia에 대한 Krystal Hadfield의 의견:

Honored the emailed quote against the listed payment price

Petplan Australia

Petcover Australia

7 years ago

Hi Krystal, We are happy to hear that you had a good experience with. Thank you for sharing. Kind Regards, Thomas Petplan Social Team

구매일: 12/07/2019

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Feefo 인증됨

7 years ago

I have not received any communication to advise that the application for my dog has been approved. All I have received is a receipt for the first month that funds have been taken out of my account to...

자세히 읽기

Petplan Australia

Petcover Australia

7 years ago

Hi There, I'm sorry to hear that you have not gotten your documents - I will arrange for them to be re-sent to you. Kind Regards, ThomasPetplan Social Team

구매일: 08/07/2019