Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,293개의 리뷰 보기

Diana Boehm

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Diana Boehm의 의견:

Great service

Absolutely

Petplan Australia

Petcover Australia

6 years ago

Hi Diana, Thank you for taking the time to review us. We are so glad to hear you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 14/10/2019

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Poor advice given by the initial consultant, leaving me out of pocket and s

When I initially rang for advice/quote on horse insurance I was just told to fill out the form available online and send it in. I did so, then I was emailed and asked to provide a vet check, which I...

자세히 읽기

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us. I am sorry to hear of your recent experience with us and sincerely apologise. I have passed your feedback onto the underwriting department who have advised me that team member will contact you in regards to this. If there is anything else I can assist you with please let me know. Kind Regards, Mireia Petplan Social Team

구매일: 12/10/2019

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Feefo 인증됨

6 years ago

Good so far. Have not had to use the plan as yet

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us and providing your feedback. Kind Regards, Mireia Petplan Social Team

구매일: 13/10/2019

Kylie Radburn

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Kylie Radburn의 의견:

Good reminders

Reminders to get the vet certificate in so I didn't miss the deadline was good - easy to get a quote

Petplan Australia

Petcover Australia

6 years ago

Hi Kylie, Thank you for the five star review and great feedback! We are glad to hear that you have been happy with the service we have provided Kind Regards, Mireia Petplan Social Team

구매일: 12/10/2019

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Feefo 인증됨

6 years ago

Felt like I paid them for Nothing

Terrible. Will be cancelling both my policies and going with a different company. I got mortality insurance and vet cover for 2 mares that are out on breeding leases. The use listed for both policies...

자세히 읽기

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us. I am so sorry to hear of your recent experience with us and sincerely apologise. I have passed your feedback onto the Internal Dispute Resolution (IDR) Team. You will receive an acknowledgement email of your complaint within 2 working days. Should you have any further information or documents to provide in support of your complaint, please do not hesitate to contact the IDR Team at idr@petplan.com.au. Kind Regards, Mireia Petplan Social Team

구매일: 30/09/2019

Christine Norris

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Christine Norris의 의견:

COMPASIONATE TO DEAL WITH

Petplan Australia

Petcover Australia

6 years ago

Hi Christine, Thank you for the amazing 5 star review! We appreciate the feedback and are glad to hear you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 10/10/2019

Sandra Camm

Feefo 인증됨

Belmont, Geelong.

6 years ago

Petcover Australia에 대한 Sandra Camm의 의견:

Petplan has proven to be not just words. Their follow up and help with my plan has been of great help to me and also their concern for my lovely new puppy is greatfully appreciated. Thank you. ...

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Petplan Australia

Petcover Australia

6 years ago

Hi Sandra, Thank you for the five star review and the amazing feedback! We are thrilled to hear that you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 11/10/2019

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Feefo 인증됨

6 years ago

Excellent service, when you can finally get through. Well worth the wait. I will continue to have my Horses insured with Pet Plan. Unfortunately I have had to make a claim, and you guys were...

자세히 읽기

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for the five star review and positive feedback. We are so glad to hear that we have been able to assist you during what must have been a very difficult time. Kind Regards, Mireia Petplan Social Team

구매일: 23/09/2019

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Feefo 인증됨

6 years ago

Excellent customer service!

Easily explained the policy to me & made sure I was comfortable with the cover for both dogs.

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us and providing such positive feedback. We are so glad to hear that you have been happy with customer service we have provided. Kind Regards, Mireia Petplan Social Team

Petplan Australia

Petcover Australia

6 years ago

구매일: 07/10/2019

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Feefo 인증됨

6 years ago

Fabulous customer service

Petplan explained the cover in detail

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank your for the five star review! We are thrilled to hear that you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 27/09/2019