Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

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Feefo 인증됨

6 years ago

Completely AWFUL I must say, not the nicest people to talk to on the phone, they all must have different training.. everytime I rang they have a different policy and a different story. The policy is...

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Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us and providing your honest feedback.I am sorry to hear of your recent experience with us. I have been advised that a customer service representative has emailed you on 06/02/2020 in regards to your policy. Please let me know if there is anything else I can assist you with. Kind Regards,MireiaPetplan Social Team

구매일: 11/01/2020

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Feefo 인증됨

6 years ago

Helpful clear and professional with the insurance plan

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for the five star review! We are glad to hear that you found our service to be helpful and clear. Thank you for taking the time to review us. Kind Regards, Mireia Petplan Social Team

신뢰할 수 있는 고객

6 years ago

Brilliant plan

구매일: 05/01/2020

Nicole Willett

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Nicole Willett의 의견:

Petplan was great to deal with and offered a competitive price which is why I chose them.

Petplan Australia

Petcover Australia

6 years ago

Hi Nicole, Thank you for taking the time to review us and award us with five stars. We are glad to hear that you have been happy with the service we have provided you. Kind Regards, Mireia Petplan Social Team

구매일: 06/01/2020

Amanda Cook

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Amanda Cook의 의견:

Such personal care. I am so happy that I chose pet plan and I will be recommending them to my friends in the future. Thank you 🙏🏽

Petplan Australia

Petcover Australia

6 years ago

Hi Amanda, Thank you for the amazing five star review! We are so glad to hear you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 05/01/2020

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Feefo 인증됨

6 years ago

Good info from the start I’m hoping they support us when needed

Petplan Australia

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us and providing five stars. Kind Regards, Mireia Petplan Social Team

구매일: 21/11/2019

Sarah Rollinson

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Sarah Rollinson의 의견:

Petplan were amazing with helping us claim medical bills for our sick puppy during the free trial period, who subsequently passed away. They were wonderful with reimbursing us the remainder of our...

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Petplan Australia

Petcover Australia

6 years ago

Hi Sarah, Thank you for the five star review. Our deepest condolences on the loss of your sick puppy. Thank you for taking the time to review us, we are glad to hear that you have been happy with the service we have provided during what must have been a very difficult time. Kind Regards, Mireia Petplan Social Team

구매일: 26/11/2019

Soren Kaas-Rasmussen

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Soren Kaas-Rasmussen의 의견:

8 years ago I insured my new pup with Petplan little did I know how much cancer treatment would have cost me 5 years later. For 2years and 8 month she continued LIFE ( as only Boxers can do) thank...

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Petplan Australia

Petcover Australia

6 years ago

Hi Soren, Thank you for the five star review. We are glad to hear that you have been happy with the service we have provided during what must of been a difficult time. Kind Regards, Mireia Petplan Social Team

구매일: 18/11/2019

Jenna D'Auvergne-Massie

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Jenna D'Auvergne-Massie의 의견:

Pathetic - $150 excess per condition is completely unreasonable when visiting the vet to address multiple concerns.

Petplan Australia

Petcover Australia

6 years ago

Hi Jenna, Thank you for taking the time to review us and provide your honest opinion. As stated in the Product Disclosure Statement on page 23, an excess as shown on your Certificate of Insurance must be paid for each unrelated condition claim made under the policy per policy year. If you would like me to organise one of our customer service representatives to give you a call in regards to this please let me know. Kind Regards, Mireia Petplan Social Team

구매일: 18/11/2019

jennine heidke

Feefo 인증됨

6 years ago

Petcover Australia에 대한 jennine heidke의 의견:

Helpful & informative

Petplan Australia

Petcover Australia

6 years ago

Hi Jennine, Thank you for the five star review! We are glad to hear that you found our service helpful and informative. Kind Regards, Mireia Petplan Social Team

구매일: 15/11/2019

Catherine Maddox

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Catherine Maddox의 의견:

Ease of Process

Ease of putting through claim. Sms and email communication

Petplan Australia

Petcover Australia

6 years ago

Hi Catherine, Thank you for the five star review! We are glad to hear you have been happy with the service we have provided. Kind Regards, Mireia Petplan Social Team

구매일: 30/11/2019