Pet insurance for dogs, cats, horses and exotic pets.
서비스
4.3
/5
상품
4.4
/5
5
4
3
2
1
91
22
10
4
10
137
지난 1년 간 점
모두 2,292개의 리뷰 보기
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Feefo 인증됨
6 years ago
Fast and easy claim process.
Petcover Group
Petcover Australia
6 years ago
Hi There,
Thank you for the great five star review! We are glad to hear you have been happy with our service, especially when it came time to claiming.
Kind Regards,
Mireia
Petplan Social Team
Have made several claims with our other cat, never been an issue, prompt payments and no questions asked when right paperwork, highly recommended
Petcover Group
Petcover Australia
6 years ago
Hi John,
Thank you for this great five star review and feedback! We are so glad to hear you have been happy with our service, especially when it came time to claiming for your cat. Thank you for recommending us to other pet owners.
Kind Regards,
Mireia
Petplan Social Team
제품 리뷰
Petcover Group
Petcover Australia
6 years ago
Hi John,
When a pet becomes sick it can be a very stressful time and we are glad to hear that we have been able to assist you when it came time to claiming for your cat. Thank you for your great feedback.
Kind Regards,
Mireia
Petplan Social Team
구매일: 20/05/2020
0
공유
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Feefo 인증됨
6 years ago
Great customer service
Petplan Australia
Petcover Australia
6 years ago
HI There,
Thank you for the five star review! We are glad to hear you have been happy with service we have provided.
Kind Regards,
Mireia
Petplan Social Team
구매일: 11/05/2020
0
공유
DB
Danna Marie Brown
Feefo 인증됨
6 years ago
Petcover Australia에 대한 Danna Marie Brown의 의견:
Prompt and efficient service
Petplan Australia
Petcover Australia
6 years ago
Hi Danna,
Thank you for the amazing 5 star review! We are so glad to hear that you have been happy with the service we have provided.
Kind Regards
Mireia
Petplan Social Team
Hi Neera,
Thank you for taking the time to review us and providing your feedback. I passed this onto the claims department who have advised me that they emailed you in regards to your claim forms on the 14/05/2020. The claims department have advised that they will contact you in regards to this. Kind Regards,Mireia
Petplan Social Team
제품 리뷰
Petplan Australia
Petcover Australia
6 years ago
Hi Neera,
Thank you for taking the time to review us and providing your feedback. I passed this onto the claims department who have advised me that they emailed you in regards to your claim forms on the 14/05/2020. The claims department have advised that they will contact you in regards to this.
Kind Regards,
Mireia
Petplan Social Team
I would highly recommend PetPlan for any pet owners. I've submitted several claims and each of them was looked into very quickly.
Petplan Australia
Petcover Australia
6 years ago
Hi There,
Thank you for taking the time to review us and award us with five stars! We are thrilled to hear that you have been so happy with our service that you would recommend us to other pet parents.
Kind Regards,
Mireia
Petplan Social Team
구매일: 07/02/2020
0
공유
HQ
Hayley Quinlan
Feefo 인증됨
6 years ago
Petcover Australia에 대한 Hayley Quinlan의 의견:
Easy, fast, stress free help when needed the most.
Petplan Australia
Petcover Australia
6 years ago
Hi Hayley,
Thank you so much for the five star review! We are so glad to hear that you have been happy with our service and found it easy, fast and stress free. Thank you for taking the time to review us.
Kind Regards,
Mireia
Petplan Social Team
I lost a Mini Schnauzer puppy, Moet, in January due to a liver shunt birth defect, and Petplan Australia honoured all parts of our policy during her surgery and long hospital stay. The integrity they...
자세히 읽기
Petplan Australia
Petcover Australia
6 years ago
Hi There,
Our sincere condolences on the loss of Moet. We are so glad to hear that you were happy with the service that we provided during what must have been a very difficult time for you. Thank you for the five star review and for having the confidence in choosing Petplan for your new puppy Rock. Kind Regards,
Mireia
Petplan Social Team
Hi Johanna,
Thank you for the great five star review! We are glad to hear you have been happy with the service we have provided and that you would recommend us to other pet parents too.
Kind Regards,
Mireia
Petplan Social Team
구매일: 10/02/2020
0
공유
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Feefo 인증됨
6 years ago
Customer service team terrible
Petplan Australia
Petcover Australia
6 years ago
Hi There,
Thank you for taking the time to review us and providing your honest feedback. We are disappointed to hear that you have not been happy with the service we have provided. We are always looking for ways to improve our customer service, I will be passing this feedback onto the relevant department.
Kind Regards,
Mireia
Petplan Social Team
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.