Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Quality product with lots included

Easy to update the policy online from the free policy started by breeder.

Petcover Group

Petcover Australia

6 years ago

Hi There, Thank you for the amazing five star review! We are glad to hear that our online services were easy to use we updating your free policy. We greatly appreciate your feedback. Kind Regards, Mireia Petplan Social Team

제품 리뷰

구매일: 23/07/2020

Nicola

Feefo 인증됨

Melbourne

6 years ago

Petcover Australia에 대한 Nicola의 의견:

You guys were great. Rang to make sure we didn’t lapse following our breeder signing us up. And explained the process and what was covered by each option

Petcover Group

Petcover Australia

6 years ago

Hi Nicola, Thank you for the great five star review! We are thrilled to hear you have been happy with our service and the information we have relayed in regards to processes and coverage. Kind Regards, Mireia Petcover Social Team

제품 리뷰

구매일: 17/08/2020

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Friendly service

Petcover Group

Petcover Australia

6 years ago

Hi There, Thank you for your great feedback, we greatly appreciate your review! We are so happy to hear you have been satisfied with our service. Kind Regards, Mireia Petcover Social Team

제품 리뷰

구매일: 17/08/2020

Crissy Grenier

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Crissy Grenier의 의견:

They very awesome

Very understanding people and very nice

Petcover Group

Petcover Australia

6 years ago

Hi Crissy, Thank you for the amazing five star review! We are thrilled to hear that you have been happy with our service and found our team to be very nice and understanding. We pride ourselves on offering amazing service and your review assures us of this. Kind Regards, Mireia Petcover Social Team

제품 리뷰

구매일: 16/08/2020

Justine Boreham

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Justine Boreham의 의견:

person I spoke with was good but I never received a copy of my policy via email or post??

Petcover Group

Petcover Australia

6 years ago

Hi Justine, Thank you for taking the time to review us and provide your feedback. The underwriting department have advised that your policy documents were emailed to the email linked to your policy, on the 25/06/2020 at 1.04pm. If you could please also check your spam/junk mail inbox in case the documents are in there. I will ask the team to re-issue those out to your nominated email. If you still haven't received those documents please contact the underwriting department on 1300 731 324 or email info@petcover.com.au Kind Regards, Mireia Petcover Social Team

제품 리뷰

구매일: 25/06/2020

Susanna Elliott-Newth

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Susanna Elliott-Newth의 의견:

Affordable plan but lengthy documentation.

Affordable plan, but documentation too lengthy to read and key facets of plan lost in the paperwork.

Petcover Group

Petcover Australia

6 years ago

Hi Susanna, Thank you for taking the time to review us and provide your feedback. I will be passing this feedback onto the relevant department. We are always looking for ways to improve our service we greatly appreciate your feedback. Kind Regards, Mireia Petplan Social Team

제품 리뷰

Petcover Group

Petcover Australia

6 years ago

Hi Susanna, Thank you for great feedback on our Cat Essential Product. To make a claim, simply complete the relevant claim form which you can download from this page on our website https://www.petplan.com.au/claims. Please ensure that the claims form has all sections completed, is signed by both you and your vet, all relevant itemised invoices/documents are included. If it is your first claim with Petplan, please ask your vet to supply a full veterinary history and attach it your claim. Attach all original receipts with any other supporting documents and send it to 1-3 Smolic Court, Tullamarine, Vic 3043 or email your claim to claims@petplan.com.au. If you have any further questions please don't hesitate to contact our team on 1300 738 225 or email claims@petplan.com.au. Kind Regards, Mireia Petplan Social Team

구매일: 27/07/2020

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Feefo 인증됨

6 years ago

Quote not honoured

After multiple emails back and forth I received a quote. I was then instructed how to get the quote and followed those instructions. I then was being emailed by another person who said they couldn’t...

자세히 읽기

Petcover Group

Petcover Australia

6 years ago

Hi There, Thank you for taking the time to review us and provide your feedback. We are saddened to hear that you have not been happy with your recent experience with us. The team has advised that there was some confusion in regards to the quotes taken out and the correspondence with our Petplan New Zealand team. As your application for your pet was for an Australian policy, the team could not honor the New Zealand prices quoted. I have been advised the team have spoken to you in regards to this and have provided clarification. If you have any further queries in relation to your policy please don't hesitate to call the team 1300 738 225 or email info@petplan.com.au Kind Regards, Mireia Petplan Social Team

제품 리뷰

구매일: 20/07/2020

Teresa Diana

Feefo 인증됨

6 years ago

Petcover Australia에 대한 Teresa Diana의 의견:

yes I would recommend them. All my queries and questions were answered and I felt happy about the service I received.

Petcover Group

Petcover Australia

6 years ago

Hi Teresa, Thank you for the amazing five star review! We are thrilled to hear you have been happy with our service and that you would recommend Petcover to other pet owners. We appreciate your feedback. Kind Regards, Mireia Petcover Social Team

제품 리뷰

구매일: 26/07/2020

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

It was very easy to claim. The vet did all the paper works after I gave them my details.

Petcover Group

Petcover Australia

6 years ago

Hi There, Thank you for the amazing fire star review! We are thrilled to hear you have been happy with our service especially when it came time to claiming. We appreciate your feedback. Kind Regards, Mireia Petcover Social Team

제품 리뷰

구매일: 04/04/2020

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Pleasant on phone call, solved my queries

Petcover Group

Petcover Australia

6 years ago

Hi There, Thank you for the great five star review! We are glad to hear you have been happy with our customer service and that you found our customer service representative pleasant and informative. We greatly appreciate your feedback. Kind Regards, Mireia Petcover Social Team

구매일: 14/06/2020

리뷰 초대를 받지 못하셨나요?

모든 미디어 보기 (16)

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기

Petcover Australia 리뷰

Dog Classic Option 1 - HDI이 상품에 대한 (10)개 이상의 리뷰상품 웹사이트 보기Ready to use but not needed at this stage

Superior Dog Cover - HDI이 상품에 대한 (48)개 이상의 리뷰상품 웹사이트 보기Best coverage on offer. Peace of mind!

Superior Dog Cover - HDI이 상품에 대한 (48)개 이상의 리뷰상품 웹사이트 보기nobody's perfect good service

Superior Cat Cover - HDI이 상품에 대한 (15)개 이상의 리뷰상품 웹사이트 보기They help me move my payment too dsy could afford they very understanding and very nice too me

Superior Dog Cover - HDI이 상품에 대한 (48)개 이상의 리뷰상품 웹사이트 보기still waiting for a copy of my policy via email or post.

Cat Essential - HDI이 상품에 대한 (1)개 이상의 리뷰상품 웹사이트 보기The product is good value but the process for making claims is not clear.

Dog Classic Option 1 - HDI이 상품에 대한 (10)개 이상의 리뷰상품 웹사이트 보기I was meant to purchase the ultimate insurance which was quoted to me. When that quote wasn’t honoured I chose to go with a lower level of insurance to remain in my budget.

Mid-Point Cat Cover - HDI이 상품에 대한 (11)개 이상의 리뷰상품 웹사이트 보기covers a lot of facets regarding care of animal

Entry Level Dog Cover - HDI이 상품에 대한 (79)개 이상의 리뷰상품 웹사이트 보기I cannot tell if my experience is excellent, as I have not done any claims to other insurance companies before.

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?