Petcover Australia 리뷰

Hi Amrish, we pride ourselves on providing the best possible service to pet parents, so thank you for recognising this!

We really appreciate the five star review! Thank you

Thank you for the positive feedback! We pride ourselves on an efficient service so it's great to see this getting recognition.

Hi Leanne, thank you very much for the wonderful five star review!

Thank you for the amazing five star review! As pet parents ourselves, we understand how stressful it can be waiting for a claim, so we aim to get claims settled as quickly as possible!

Good morning, we are very sorry to hear that you were disappointed, as this is not what we aim to provide. Your feedback was sent to the appropriate department and I have been advised that they been in touch with you about this situation.

Hi Barbara, many thanks for your great five star review and the detailed feedback! We love to hear that our team did a great job explaining our offerings and we are glad you are happy with the cover. Thanks again :-)

Good morning, thank you for providing your feedback. We sincerely apologise for the experience you have had and understand your disappointment in this situation. Your review has been forwarded over to the appropriate department and I have been advised that they have made contact with you. We hope this has restored some confidence in Petcover, as we strive to provide a great service for all.

Good morning, we are sorry to hear about your experience with our service, this is not the service we aim to provide. Your feedback has been forwarded onto the appropriate department and I have been advised that a voicemail has been left on your phone about this. If you have any further enquiries about your policy, please do not hesitate to get in touch.

Thank you for the review, we appreciate your feedback on the process and are glad that everything was explained well!