Petcover Australia 리뷰

Thank you for your feedback! It's great to hear that you were pleased with the service and product knowledge, I will pass this onto Stacey.

Hi Jonathan, thank you for your five star review. It's great to hear about your experience with our staff and the service that you've received.

Hi Paula, we really appreciate the recommendations to your friends! Thank you for your feedback on our claims and settlement.

Thank you Adele, we appreciate your feedback!

Thank you for the amazing five star review Debra, we are pleased to hear about your great experience with us!

Thank you for the great feedback! We have put in effort to make our processes as efficient and easy as possible so thank you for recognising this. We are glad to hear that you were well informed about the products and had a good experience with our phone rep.

Hi Maria, we are extremely sorry to hear about the service that you have received. This review was forwarded to the Claims Manager for investigation, as we strive to provide a fair and efficient service for everyone. We have been advised that the Claims Manager has been in touch with you to outline the investigation in more detail, please do not hesitate to contact us for more information regarding this.

Hi there, we are sorry to hear about your experience. I sent your review to the appropriate department, who has now advised me that it has been investigated. The team has left you a voicemail and sent you an email about this.

Hi Raymond, thank you for the five star review! We pride ourselves on great customer service so it's great to hear you had a pleasant experience with Julian.

We apologise for your experience as this is certainly not the service we aim to provide! Thank you for your feedback, I have forwarded your review onto the Contact Centre Manager who will be reviewing these processes for improvements.