Efficient, friendly, intelligent, considered, covers all you need, insuring with PetCover is an easy process to undertake
Petcover Group
Petcover Australia
5 years ago
Thank you for the amazing five-star review! We appreciate the feedback and it's great to hear you're happy with our service.
제품 리뷰
구매일: 26/05/2021
0
공유
VB
Virgina Spencer-Bower
Feefo 인증됨
5 years ago
Petcover Australia에 대한 Virgina Spencer-Bower의 의견:
I have NOT purchased a new Petcover plan.
제품 리뷰
구매일: 04/07/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Claim was actioned promptly and efficiently
Petcover Group
Petcover Australia
5 years ago
Thank you for your review! As pet parents ourselves, we understand how stressful it can be making a claim - so we do our best to settle these as quickly as possible!
We appreciate the amazing five star review! We've put a lot of effort into providing the best cover available for Australian pets, so thank you for recognising this.
Very disappointed with the service. I have asked for a name change on my pet cover but to date no action has been taken even though I have provided all information requested.
Petcover Group
Petcover Australia
5 years ago
Hi Suzette, we are sorry to hear about your experience, this is certainly not the service we aim to provide. Your review was forwarded onto one of our managers, who has confirmed that they have re-sent the documentation to you. If you have any questions or concerns, please don't hesitate to contact us.
I am lucky enough that I have not needed to claim yet, however each time I call to speak to someone they are always extremely helpful & polite & happy to answer any question I have. Customer service...
자세히 읽기
Petcover Group
Petcover Australia
5 years ago
Hi Sarah, thank you for your amazing review! We really appreciate you recognising our customer service, as we take pride in this :-)
Petcover are rogue's continually increasing your premium (above CPI) while providing nothing extra and finding more and more ways to limit your claim refund. For example, "Dental" should be claimable...
자세히 읽기
Petcover Group
Petcover Australia
5 years ago
We are sorry to hear about your experience. Your comments were forwarded onto our Claims Manager who has emailed you with more information about what can be claimed when it comes to dental work.
제품 리뷰
구매일: 01/06/2021
0
공유
JB
Jennifer & Desiree Berry
Feefo 인증됨
5 years ago
Petcover Australia에 대한 Jennifer & Desiree Berry의 의견:
We have had both previous dogs insured with PetPlan and always received great service
Petcover Group
Petcover Australia
5 years ago
Hi Jennifer and Desiree, thank you for the amazing five star review! We will continue to provide that same great service as Petcover.
구매일: 08/06/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Good result from my request
Petcover Group
Petcover Australia
5 years ago
Thank you for the five star review! It's nice to hear that you had a good result :-)
Good just rhunk that you could have a no claim bonus incentive and increase the age limit before having to pay an excess and increase theamount of cover according to CPI....I have had the same cover...
자세히 읽기
Petcover Group
Petcover Australia
5 years ago
Hi Robyn, thank you for your suggestions. You will be pleased to know that we frequently review our data and look for ways to improve our products. This process has recently resulted in increasing our Equine age limit!
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.