Pet insurance for dogs, cats, horses and exotic pets.
서비스
4.3
/5
상품
4.4
/5
5
4
3
2
1
91
22
10
4
10
137
지난 1년 간 점
모두 2,292개의 리뷰 보기
CR
Cheryl Robinson
Feefo 인증됨
5 years ago
Petcover Australia에 대한 Cheryl Robinson의 의견:
very helpful
Petcover Group
Petcover Australia
5 years ago
Hi Cheryl! Thank you for the five-star review :-)
제품 리뷰
구매일: 19/05/2021
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Feefo 인증됨
5 years ago
Everything. They helped me with every single step, with patience and understanding.Could not fault the service one bit. BRILLIANT+++++
Petcover Group
Petcover Australia
5 years ago
Many thanks for the amazing five-star review! We understand that pet insurance can sometimes be confusing, so we do our best! It's great to hear that you've been happy with the service provided.
Very helpful in explaining the claim process. Claim payment was very fast.
I’ve not had pet insurance before or claimed on any insurance previously and it was much less stressful than I imagined.
Petcover Group
Petcover Australia
5 years ago
Thank you for the five-star review! As pet parents ourselves, we understand that making claims can be stressful - especially when a beloved fur baby is involved! It's great to hear that you're happy with the service provided :-)
Excellent communication. Accurate information . Compassion empathy and totally professional approach to claim. Even while under review due to unusual circumstances communication was forthcoming...
자세히 읽기
Petcover Group
Petcover Australia
5 years ago
Hi Cher and Mike, thank you for the amazing and very detailed five-star review! We take pleasure in providing the best possible service for all our furry friends and their family. Thank you for the recommendation :-)
제품 리뷰
구매일: 04/08/2021
0
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Feefo 인증됨
5 years ago
Why is it now Pet Cover and not Pet plan ?
Petcover Group
Petcover Australia
5 years ago
We're sorry to hear about your disappointment. I've forwarded your review to the appropriate department and I have been advised that one of our friendly team members has tried to call and left a voice message. We will try again tomorrow, but please give us a call so we can help.
So far has been excellent. When I sign up for pet cover, I initially just trying to reduce my pet insurance from RSCPA as he was never sick.
And i found out that Petcover has a very good cover and...
자세히 읽기
Petcover Group
Petcover Australia
5 years ago
Hi Aldo, thank you so much for the amazing five-star review! We're glad to hear that you are happy with our product and services. We are open to all feedback and are continually looking at ways to improve, so thank you for the recommendations!
제품 리뷰
구매일: 04/07/2021
0
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Feefo 인증됨
5 years ago
They have met all my requirements to date.
Petcover Group
Petcover Australia
5 years ago
Thank you for the five-star review. We're glad that we've met your requirements :-)
First time I have had insurance for my dogs. Amazingly I had to claim medical bills for my 4 month old puppy. There was a little backwards and forwards for documentation from my vet however Petcover...
자세히 읽기
Petcover Group
Petcover Australia
5 years ago
Thank you for providing your feedback and giving us a five-star review! A first claim does usually require more documentation from your vet, but it's good that this has been sorted and your claim was paid! Thanks for choosing Petcover :-)
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.