Petcover Australia 리뷰

Hi Sandra, thank you for your honest feedback. I have passed this onto the team.

Hi Fiona, thank you so much for your five-star review! It's great to hear about your positive experience! Thank you for choosing Petcover!

Hi, thank you for your honest feedback. We're sorry to hear that there was some miscommunication with an increase in monthly premiums, this was not our intention and it's not the service we aim to provide. I've forwarded this feedback to management and have been advised that one of our friendly team members has given you a call.

Hi Heather, thank you for your feedback.

Thank you for your honest feedback, we're glad to hear that you found it easy to navigate and the information we provided was helpful.

Hi Katie, thank you for the five-star review! It's great to hear that your claim was processed quickly. As pet parents ourselves, we understand how stressful making a claim can be, so we want to make it as easy as possible.

Thanks for the five stars! We understand how important it is for our team to be knowledgeable about our products.

Hi Shane, we're sorry to hear about your disappointment. I've forwarded your comments to our Underwriting team who has attempted to make contact. We strive to provide a fair service to all, so the team will try again today.

Hi John, thank you for the honest feedback, we're always looking at making improvements in our processes. This feedback has been passed on to the team and I've been advised that one of our friendly staff members has attempted to contact you. We have left a voice message and will try to call you again, but please don't hesitate to get in touch directly.

Thank you Debra!