Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,292개의 리뷰 보기

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Feefo 인증됨

5 years ago

Awesome friendly and helpful service

The person who assisted me was very friendly and helped me with my query and finding the right cover for my pet.

Petcover Group

Petcover Australia

4 years ago

Thank you for the five-star review! We're glad that you found our service friendly and that our team was able to find the right cover for your pet, thank you for choosing Petcover!

구매일: 01/09/2021

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Feefo 인증됨

5 years ago

My previous fur baby was insured with petplan and decided to insure my new pup with them as we never had an issue with them previously

Petcover Group

Petcover Australia

4 years ago

Thank you for the amazing five-star review! We're glad you have chosen us to cover your fur babies, thank you for choosing Petcover :-)

구매일: 23/08/2021

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Feefo 인증됨

5 years ago

Unhappy with increased cost of insurance.

I have just changed from PetPlan to PetCover and am very disappointed with the price increase. I am seriously considering cancelling my policy.

Petcover Group

Petcover Australia

4 years ago

Good morning, thank you for the honest feedback. I've contacted our underwriters to look into this and have been advised that they have attempted to get in touch with you about this. Please don't hesitate to contact us for any questions.

구매일: 28/08/2021

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Feefo 인증됨

5 years ago

Very user friendly and all done very quickly. Was mostly done online and then Petcover staff called me and explained what I needed to do. Very helpful.

Petcover Group

Petcover Australia

5 years ago

We appreciate the five-star review! Thank you for recognising our helpful service :-)

제품 리뷰

구매일: 17/08/2021

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Feefo 인증됨

5 years ago

Repeat customer

Always prompt and excellent customer service, thoroughly answering all of my queries

Petcover Group

Petcover Australia

5 years ago

Thank you for the five-star review and thank you for choosing Petcover!

제품 리뷰

구매일: 26/08/2021

Sharee Soltau

Feefo 인증됨

5 years ago

Petcover Australia에 대한 Sharee Soltau의 의견:

Very helpful and it didn't take forever to sort out. I'd recommend them and use them again.

Petcover Group

Petcover Australia

5 years ago

Thank you for the five-star review! We're glad you found the process efficient :-)

구매일: 26/08/2021

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Feefo 인증됨

5 years ago

Good service

Easy to phone and chat - clearly explained answers to questions

Petcover Group

Petcover Australia

5 years ago

Thank you for the feedback!

제품 리뷰

구매일: 23/08/2021

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Feefo 인증됨

5 years ago

Go elsewhere

So regret going with this insurance. Was great when my dog was young and healthy but once she got older with issues, they rewrite the policy with exclusions and age excesses which means I get no...

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Petcover Group

Petcover Australia

5 years ago

Hi there, we're sorry to hear about your disappointment. I've forwarded your comments to the appropriate department and have been advised that a member of our team has sent you an email. Please don't hesitate to get in touch if you need further assistance.

구매일: 18/06/2021

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Feefo 인증됨

5 years ago