The online quote does not give the full range of options for horse insurance - I had to ring the next day and talk to a lovely operator to get the correct policy.
My query regarding cover for our second dog was handled quickly & professionally.
Petcover Group
Petcover Australia
4 years ago
Thank you for the honest feedback! We're glad that you have moved over from Petplan to Petcover. Thank you for choosing us for your second furry friend :-)
제품 리뷰
구매일: 31/08/2021
0
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Feefo 인증됨
5 years ago
The consultant I spoke to was very helpful and informative. Ensured all my questions were addressed.
Petcover Group
Petcover Australia
4 years ago
Many thanks for the feedback and review! We're glad that all your questions were answered.
구매일: 07/09/2021
0
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Feefo 인증됨
5 years ago
Easy to deal with and hassle free policy set up.
Petcover Group
Petcover Australia
4 years ago
Thank you for the honest feedback! We're glad that you had no issues setting the policy up! Thank you for choosing Petcover!
Would be good if they stuck to their false advertising promise of 100% for life, for those of us who chose Petplan 10 years ago specifically for that reason and specifically relying on that...
자세히 읽기
제품 리뷰
Petcover Group
Petcover Australia
4 years ago
Good morning, we're sorry to hear about your experience. I've sent your comments to our Manager who has advised that the team is in contact with you so that we can hopefully come to a resolution.
구매일: 03/09/2021
0
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IG
Ivan Green
Feefo 인증됨
5 years ago
Petcover Australia에 대한 Ivan Green의 의견:
precise information to provide me with confidence in the product, particularly onclaim issues
Expensive. Slow to pay. Find loopholes for minimising payments. Continuous premium increases. Do not allow direct claim through the vet clinic like others.
Petcover Group
Petcover Australia
4 years ago
Hi Jo, we're sorry to hear about your experience. I've sent your feedback to our team for investigation, the team will be in touch.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.