Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,291개의 리뷰 보기

Tammy Edwards

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Tammy Edwards의 의견:

pleasure to deal with

Petcover Group

Petcover Australia

4 years ago

Thank you for the feedback Tammy :-)

구매일: 12/01/2022

Rachel Morrison

Feefo 인증됨

Hurstbridge

4 years ago

Petcover Australia에 대한 Rachel Morrison의 의견:

The process was easy and the staff knew what horse gear I was talking about

Customer service whilst setting up my policies was great. Knowledgeable and the process was simple.

Petcover Group

Petcover Australia

4 years ago

Good afternoon Rachel, thank you for the five-star review! It's nice to hear that our process was easy and our team was able to assist you!

구매일: 05/01/2022

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Feefo 인증됨

4 years ago

Service and customer satisfaction is an ongoing process.

Whilst the service thus far has been limited to telephone & email communications, there is always room for improvement. What that might look like in the future is difficult to tell, given the brevity...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Thank you for the feedback and thank you for choosing Petcover! Feedback helps us to improve our services, so we will take this onboard.

제품 리뷰

구매일: 05/01/2022

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Feefo 인증됨

4 years ago

An insurer who seems genuine…

Very relieved to be covered for initial 6 weeks after adopting kittens from breeder. Hospitalisation over New Year period was very expensive. Petcover we’re prompt and helpful with claim. Thank you!

Petcover Group

Petcover Australia

4 years ago

Good afternoon, thank you for the feedback! It's great that your breeder set you up with our introductory insurance!

구매일: 04/01/2022

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Feefo 인증됨

4 years ago

A great insurance company

Very responsive and easy to deal with - very happy with the service so far. The process to claim is easy and they've been fair and ethical throughout.

Petcover Group

Petcover Australia

4 years ago

Good afternoon, thank you for the feedback! As pet parents ourselves, we understand how stressful it can be to make a claim, so it's great to hear that you're happy with our service!

제품 리뷰

구매일: 01/01/2022

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Feefo 인증됨

4 years ago

Helpful customer service via phone ~ kind & thoughtful

Yes recommend based on advice provided I joined up for my Burmese kitten.

Petcover Group

Petcover Australia

4 years ago

Good afternoon, thank you for the five stars! It's great to hear that you have recommended us!

구매일: 05/01/2022

Simone Rex

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Simone Rex의 의견:

Easy & fast!

I called to get a quote for our pony and it was easy and reasonable. After losing a pony to colic 2 years ago and having a very hefty vet bill, this will give me some piece of mind should anything...

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Petcover Group

Petcover Australia

4 years ago

Hi Simone, thank you for the feedback, and thank you for choosing Petcover to cover your new pony!

구매일: 04/01/2022

Gillian Lee

Feefo 인증됨

Adelaide, South Australia

4 years ago

Petcover Australia에 대한 Gillian Lee의 의견:

Helpful and cheerful interactions with the phone organiser.

Petcover Group

Petcover Australia

4 years ago

Hi Gillian, thank you for the great feedback! Our team takes pride in providing the best possible cover for pets :-)

제품 리뷰

구매일: 30/12/2021

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Feefo 인증됨

4 years ago

Pleasant, thoughtful & prompt. They advised me of their discount for adding our new puppy to our existing policy without me asking.

Petcover Group

Petcover Australia

4 years ago

Good morning, thank you for the feedback! It's great to hear that you chose Petcover for your new puppy! :-)

제품 리뷰

구매일: 29/12/2021

Michael Rabe

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Michael Rabe의 의견:

Staff were great and friendly but didn’t copy my bank details correctly and caused payment to be delayed by a week and account to be overdrawn. Need to be able to enter details online not rely on...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Hi Michael, I'm sorry to hear about your experience with the payment details. Thank you for providing your feedback.

제품 리뷰