Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,291개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Petcover ticks all our boxes.

Our claim was dealt with promptly/lodged on a Friday, payed out on the following Tuesday. Process was quick, easy and efficient. When dealing over the phone with staff, they were empathetic, had a...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Good morning, thank you for the very detailed feedback! As pet parents ourselves, we understand how stressful it can be to make a claim, so we work hard to make this process as easy as possible. Thank you for choosing Petcover!

구매일: 20/12/2021

Trilby Shaw

Feefo 인증됨

Gidgegannup

4 years ago

Petcover Australia에 대한 Trilby Shaw의 의견:

It was seemless but the proof will be if i need you

Petcover Group

Petcover Australia

4 years ago

Hi Trilby, thank you for the five-star review. As pet parents ourselves, we understand how stressful it can be to make a claim. So, we've also made the claiming process as seamless as possible!

구매일: 21/12/2021

Colette Keenan

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Colette Keenan의 의견:

Friendly knowledgeable customer service, knew the product well and gave advice, well priced

Petcover Group

Petcover Australia

4 years ago

Thank you for the five-star review! It's important to fully understand the product you're purchasing, so our customer service team takes pride in being knowledgeable!

제품 리뷰

구매일: 21/12/2021

Craig Sherborne

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Craig Sherborne의 의견:

Everything was made clear, leaving me confident I had been right to stick with PetPlan after having been a client for a fair while now.

Petcover Group

Petcover Australia

4 years ago

Hi Craig, thank you for the five-star review! It's great to hear that you have been a longterm client of ours :-)

구매일: 20/12/2021

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Feefo 인증됨

4 years ago

The process and service was quick and easy and the cover was extremely competitive. Everything was explained very well and payments easy to set up

Petcover Group

Petcover Australia

4 years ago

Thank you for the five-star review! We're proud to provide the best possible cover!

구매일: 21/12/2021

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Feefo 인증됨

4 years ago

prompt response to request for quote and follow up questions.

Petcover Group

Petcover Australia

4 years ago

Good morning, thank you for your feedback!

구매일: 17/12/2021

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Feefo 인증됨

4 years ago

We were recommended Petcover by a friend. We thought we’d obtained insurance for our pet in November by filling out the online form and giving our credit card details. When we didn’t receive any...

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Petcover Group

Petcover Australia

4 years ago

Good morning, we're sorry to hear about your experience with our online quote system, this is definitely not the service we aim to provide. I have noted this with our tech team for investigation.

구매일: 19/12/2021

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Feefo 인증됨

4 years ago