Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,291개의 리뷰 보기

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Feefo 인증됨

4 years ago

Thankyou

my dealings with them have always been very good

Petcover Group

Petcover Australia

4 years ago

Good morning, we appreciate the five-star review! Thank you for your feedback :-)

제품 리뷰

구매일: 31/01/2022

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Feefo 인증됨

4 years ago

Good people to speak to.

Great service when I spoke with someone, but the online quote process could have been more user friendly. When I went back to try to adjust for other options my quote was not available and I had to...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Good morning, your feedback helps to improve our processes. Thank you for letting us know of your difficulties while applying for a quote online and we're glad our team was able to assist once you called. Thanks for choosing Petcover!

제품 리뷰

구매일: 20/01/2022

Don Mclean

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Don Mclean의 의견:

Easy to understand, was told what was going to occur with payments and it occurred.

Petcover Group

Petcover Australia

4 years ago

Hello Don, thank you for the feedback! It's great to know that you found our pet insurance easy to understand!

구매일: 30/01/2022

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Feefo 인증됨

4 years ago

Amazing customer service, gave me great advise.

Petcover Group

Petcover Australia

4 years ago

Good morning, thank you for your feedback! We pride ourselves in providing great customer service, thank you for choosing Petcover!

구매일: 29/01/2022

Holi Birman

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Holi Birman의 의견:

disappointing

Really disappointing. Not wasting more time typing messages that don't get correctly followed up. Call if you want feedback.

Petcover Group

Petcover Australia

4 years ago

Hi Holi, we're sorry to hear about your disappointment with our service. Your comments have been forwarded to one of our team members who have made contact. Please don't hesitate to reach out if you need assistance.

구매일: 16/01/2022

Matthew Denis

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Matthew Denis의 의견:

they say your covered from the day you pay but its all lies

Petcover Group

Petcover Australia

4 years ago

Good afternoon Matthew, we're sorry to hear about your disappointment in our coverage. Please refer to the letter that was sent in relation to your claim. I have contacted our Claims Manager who has confirmed that he will be in touch with you.

제품 리뷰

구매일: 16/01/2022

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Feefo 인증됨

4 years ago

Efficient

Excellent value

Petcover Group

Petcover Australia

4 years ago

Good afternoon, thank you for the five-star review! We're glad you found our insurance excellent value and the sign-up process efficient,

구매일: 20/01/2022

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Feefo 인증됨

4 years ago

The email received upon completion referred to a quote, when I had completed sign up for the policy and given payment details etc. I thought perhaps it hadn't gone through so followed the prompt to...

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Petcover Group

Petcover Australia

4 years ago

Good afternoon, thank you for your feedback, this helps us to improve our service. We're sorry to hear of any confusion our online quote process may have caused. We will review this process for future improvements.

구매일: 20/01/2022

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Feefo 인증됨

4 years ago

I have taken out insurance cover, which is VERY expensive. I am hoping it will be worth it. But I really won’t be able to comment on the product unless I have to make a claim - that is when I will...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Good afternoon, thank you for choosing Petcover! We take pride in providing the best cover, please don't hesitate to call if you have any questions!

제품 리뷰

구매일: 10/01/2022

Hailey Lowe

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Hailey Lowe의 의견:

Non confusing pet cover

Love the online service to continue cover after free trial

Petcover Group

Petcover Australia

4 years ago

Hello Hailey, thank you for the great feedback! Pet insurance can be confusing, but we understand how important it is for our customers to understand the level of cover that they're receiving, so we have made it as simple as possible!

구매일: 16/01/2022