Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

happy

I found their info clear and easy to read

Petplan Australia

Petcover Australia

10 years ago

Hi Rhonda

Thank you very much for your feedback. We are glad you have enjoyed our service thus far.

Kind Regards

-The Petplan Team

구매일: 13/06/2016

Craig

Feefo 인증됨

Adelaide

10 years ago

Petcover Australia에 대한 Craig의 의견:

Petplan support for Disabled

As I am temporarily blind the Petplan phone operator patiently went through all Netplan options with me and answered all of my many questions. A summary of my decisions was emailed to me and a follow...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Craig

Thank you very much for your feedback, We are glad you have enjoyed our service thus far. I shall pass this onto the Sales Department.

Have a great week!

-The Petplan Team

구매일: 24/06/2016

Emily

Feefo 인증됨

Perth

10 years ago

Petcover Australia에 대한 Emily의 의견:

Average-poor

Been trying to get insurance for our second dog since January. First they put the wrong birthdate in, I was promised a call back. Didn't receive one. I called again and explained the situation and...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Scott & Emily

Thank you for your feedback. I shall pass this onto management.

Have a great week.

-The Petplan Team

구매일: 23/06/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

I would like to have a card like Medicare that could be swiped

Petplan Australia

Petcover Australia

10 years ago

Hi Denice

Thank you very much for your feedback. I shall pass it on.

Kind Regards

-The Petplan Team

구매일: 23/06/2016

Nicole

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Nicole의 의견:

Professional, friendly and helpful

Petplan Australia

Petcover Australia

10 years ago

Hi Nicole

Thank you very much for your feedback. I am glad you have enjoyed our service thus far.

Kind Regards

-The Petplan Team

구매일: 21/06/2016

Wendy

Feefo 인증됨

Allambie

10 years ago

Petcover Australia에 대한 Wendy의 의견:

I think in the digital age we live in, having to fill in a form and receive a cheque for each claim is very archaic. Why not have a card swipe system like Health Insurance for People. It would make...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Wendy

Thank you for your feedback. I will pass this onto the Claims Department to review.

Kind Regards

- The Petplan Team

구매일: 21/06/2016

Colin

Feefo 인증됨

Crystal Creed, NSW

10 years ago

Petcover Australia에 대한 Colin의 의견:

Policy acknowlegement delay

Nearly a month after my cheque was honoured by my bank, I still haven't received a copy of the policy, which I requested as a hard copy, when payment was posted.

Petplan Australia

Petcover Australia

10 years ago

Hi Colin

Thank you for your feedback, I will pass this onto the Underwriting Department to follow up on for you.

Kind Regards

- The Petplan Team

구매일: 21/06/2016

Lorraine

Feefo 인증됨

Ipswich

10 years ago

Petcover Australia에 대한 Lorraine의 의견:

Great response time

I bought my policy online so didn't deal directly with a person. The response time was very quick and they looked at all my policies and combined them.

Petplan Australia

Petcover Australia

10 years ago

Hi Lorraine

Thank you very much for your feedback. We glad you found our website nice and simple to use :)

Kind Regards

- The Petplan Team

구매일: 20/06/2016

Margarita

Feefo 인증됨

Highett

10 years ago

Petcover Australia에 대한 Margarita의 의견:

Poor start

Took a long time to verify/find me and my dog from the vet to verify history. If I hadn't of asked my vet to email underwriting you would of declined my application on the basis of not finding my...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Margarita

Thank you for your feedback. I will pass this onto the Underwriting Department to review their process.

Have a great day!

- The Petplan Team

구매일: 20/06/2016

Kathryn

Feefo 인증됨

10 years ago